All Posts Tagged Tag: ‘facebook pages’

Facebook Challenges Pages To Get Better At Response Times

Facebook Challenges Pages To Get Better At Response Times

For weeks (at least), some Facebook admins have been getting a feature on their Pages that show how well they’re doing when it comes to responding to messages from fans. Facebook appears to be taking things even further now. Now some admins are seeing messages from Facebook accompanying the feature, telling them they an earn badges for doing well. AdWeek …

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This Facebook Feature Could Help Businesses Get Better At Customer Service

Facebook has a new customer service feature for businesses pages, which would enable them to serve a canned response to users who send them messages. Early comments about the feature are pretty positive, and it’s not hard to see why it would be well received given that response times are notoriously poor on social media. TechCrunch reports on the feature, …

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If You Use Facebook’s Like Box Plugin, You Need To Switch To The Page Plugin

Update: A spokesperson for Facebook offers some clarity on this: If a website uses the Like Box today, it will not stop working on June 23 — instead it will become the Page Plugin. We recommend that site owners upgrade their code to the new SDK and Graph API, as this will allow them to take advantage of the newest …

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Sharing From Pinterest To Facebook Pages Now Easier

I recently wrote a long post looking at different types of content (mostly from social media) that you can embed on your blog. I remembered that you could embed pins from Pinterest, which I don’t think I’ve ever actually done, but wanted to include it nonetheless. When I went to Pinterest to grab an example, I realized the share button …

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Should You Use Facebook Comments On Your Site?

There are a variety of tools websites can use for user comments on blog posts and other content. Facebook has offered an option for years, and there have always been pros and cons of using its solution. The company held its annual f8 developer conference this week, and introduced some changes. There are still pros and cons, but there are …

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Your Facebook Page May Soon Lose Some Likes

Facebook announced that it is making changes to the way Page likes are counted, as it removes memorialized and voluntarily deactivated accounts from Pages’ like counts. In other words, you may soon see your Page’s like count drop a bit. Will you be glad to see these likes go? Let us know in the comments. According to Facebook, this will …

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Should Photos Still Be Part of Your Facebook Strategy?

Last month, SocialBakers shared some interesting findings about how different types of Facebook Page posts have been performing in terms of organic reach. Many were surprised to find that photos have become the least effective type of post in that regard, especially considering that a year before that, they were getting the most engagement. Have you found photos to be …

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What Not To Do To Increase Facebook Organic Reach

Want to know what not to do to increase your organic reach on Facebook? Don’t post a bunch of photos thinking that’s what the News Feed algorithm likes best. That may have been true in the past, but not anymore. Less than a year ago, research showed that photos were your best bet for getting engagement on Facebook. Nowadays, photos …

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Facebook Gives Pages Featured Video Feature

Facebook has been testing a new design for the Videos section of Pages. This is reportedly expected to roll out to all Pages in the coming weeks. The new look, first reported by TechCrunch (via AllFacebook), puts a “Featured” video at the top with sections for “Playlists” and “All Videos” below. You can currently see it on the ABC News …

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Facebook Wants Page Owners To Talk About Holidays

Facebook is reportedly telling some Page admins to tell their fans what they’re up to for the holidays. AllFacebook shows a screenshot of the box that pops up. The box says: “Celebrate the Holiday Season. Share a post about what Your Page has planned for the holidays.” It also has a big “Write a Post” button. I don’t know that …

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Facebook Rolls Out Call-To-Action Buttons For Businesses

Facebook announced a call-to-action feature to “help Pages drive business objectives directly from the Page itself.” “Businesses will now be able to link from a selection of buttons to any destination on or off Facebook, allowing for a much deeper integration with Pages,” a Facebook spokesperson says. “The seven call-to-action buttons available are Book Now, Contact Us, Use App, Play …

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Could These New Facebook Features Help Offset Organic Reach Decline?

Facebook has fallen out of favor with a lot of publishers thanks to the ever-decreasing organic reach it’s providing for their posts. Some new features from the company could help ease the pain, however. This week alone has seen an important expansion of Facebook search, the Trending feature, and some new post targeting options. Could these things help publishers in …

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