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eBay Articles

Some eBay Sellers Disgruntled Over Top Rated Sellers Program
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Some eBay sellers have been taking issue with the fact that they are not being considered "Top Rated Sellers" in eBay’s program of that name. As far as they can tell, they meet the requirements, but are having no luck being included in this group.

Ina Steiner at AuctionBytes was able to get a response from eBay on the matter with the following points:

eBay Launches Green Shopping Campaign
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eBay’s Green Team has launched a six-week "re+purpose" campaign designed to get people to make more sustainable shopping choices and increase awareness about green products.

eBay’s re+purpose campaign starts today with a partnership with The Uniform Project, an organization that is focused on raising awareness about sustainable fashion.

eBay Rethinks Customer Service In Europe
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eBay’s approach to customer service in Europe is about to change in a big way.  eBay announced today that it will eliminate a full 400 positions in Germany, while at the same time, the company intends to hire 100 new employees in Ireland and establish what it calls a "European Centre of Excellence." 

eBay

eBay-GM “Click And Buy” Experiment Ends
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eBay and GM have finished trying to sell new cars together, at least for the time being.  The California-only "Click and Buy" experiment that benefited from one extension has now wrapped up according to the revised schedule.

eBay CEOs Slammed For Compensation Excess

eBay investors who are wondering where their money’s gone may be within their rights to hit up former CEO Meg Whitman and current chief exec John Donahoe for a few bucks.  This morning, Eric Jackson outlined some questionable compensation strategies that have seen both individuals take home a lot of money and also use a large amount for personal travel expenses.

eBay’s Donahoe Prepared To Spin Off PayPal
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Despite being on the job for less than six months, new-ish president and CEO of eBay John Donahoe certainly isn’t afraid to make changes.  Even as obstacle after obstacle pops up to interfere with the sale of Skype, Donahoe announced that he often considers parting with PayPal.

eBay Announces Plans To Reduce Emissions
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eBay has announced its first greenhouse gas emissions reduction target, saying its committed to reduce emissions 15 percent by 2012, over a 2008 baseline.

eBay said it will reach its goal through an ongoing commitment to energy efficiency and conservation along with its continuing investment in renewable energy. It will promote more sustainable behavior tied to travel and personal energy use among its 15,000 employees.

The eBay-Skype Deal Hits Roadblock

Just when eBay thought they had moved Skype, the Wall Street Journal tells us “Not so fast!” A copyright suit has been filed in Northern California by the founders of Skype over the use of a technology by Skype. The license to continue its use ended in March and since then the founders of Skype and the flounders that bought it have been duking it out in a the UK which has already cast doubt on the deal.

eBay Petitions EU Over Brand Rules
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eBay called on the European Union today to amend an EU competition law to stop brands from restricting the sale of their products on the Internet.

The company has given a petition to the European Parliament, signed by 750,000 Europeans’ calling for reform.

Bonanzle Surpasses Milestone User Number
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eBay competitor Bonanzle recently told us the company was approaching several milestones, one of these being welcoming its 100,000th registered user. The company announced today that they have surpassed that one. In fact, they did it earlier this week on September 14, just barely a year after the site launched.

eBay Named Most Trusted Brand in America
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TRUSTe has released the results of its analysis of the privacy practices of the largest brands in the US, and found that eBay is the most trusted company. Other web brands in the top ten include WebMD, Yahoo, and Facebook. Interestingly enough, Google didn’t crack the list.

Here is the top ten:

Top Ten Trusted Brands

Bonanzle Standing Out Among eBay Competitors
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Bonanzle has been around for a year now (out of beta). We’ve been watching it grow for the better part of this year at least. 

Safety Top Concern For Users Of Online Classified Sites
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With online classified sites becoming increasingly popular with Internet users, one of their top priorities is the safety of such sites.

A new survey commissioned by Kijiji, eBay’s free local classified site, found 36 percent of visitors to online classified sites are concerned about ads that may be misleading or fraudulent.

More than a quarter (28%) of visitor’s worry their email address will be spammed, while 26 percent are concerned about getting a computer virus and 24 percent are concerned about classified ads that may have adult content.

eBay, GM Extend New Car Program
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An experimental promotion eBay and General Motors started to sell new cars in California has apparently gone rather well.  The companies checked in today with some statistics, news of an extension, and word that they might take the program national.

eBay Finds Buyer For Skype

The New York Times is reporting that eBay has a deal to sell Skype thus ending a rather tragic acquisition saga that began in 2005 when eBay ‘won’ in their fight with Google and Yahoo to buy the Internet phone service.

eBay Sells Skype, Which is Worth $2.75 Billion
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Update: The announcement has been made. Some details from the press release:

Latest eBay Changes Go Over Better With Sellers
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eBay upset a lot of its sellers over the last year and a half or so with various announcements and policy changes. Evidence of this is all over the web on message boards, blog comments, and social networks.

eBay Unleashes Latest Changes for Sellers
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Update: eBay is starting to test the badges. The company made the following announcement:

Over the next few weeks you may see a new seller badge appearing on some item pages and in search results. This badge is part of the new eBay Top-rated seller status announced last week and launching in October. Starting this week and over the next few weeks, we’ll be testing the badge in search results and item pages for a small percentage of eBay traffic.

eBay Affiliate Program Goes from CPA to CPC
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eBay has announced "Quality Click Pricing" for the eBay Partner Network affiliate program. The company describes this as a new payout structure designed to further reward affiliates who drive incremental transactions on eBay, and who send "value buyers" to the company’s sites.

UPS Adds New Feature For eBay Sellers
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UPS said Monday that all U.S. based eBay sellers now have a direct, free connection from within eBay to the shipping system UPS WorldShip.

eBay sellers can now import their information into WorldShip without having to manually enter data. Sellers can export shipping data from WorldShip and automatically update their orders with UPS tracking numbers.

eBay Launches App Directory for Sellers
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eBay has announced Selling Manager Applications, a directory of apps for eBay sellers to use to improve their customer service, streamline shipping, and make their businesses more efficient.

Sellers can use these apps if they are subscribed to Selling Manager or Selling Manager Pro. Regular Selling Manager is free. Any apps the seller subscribes to will appear under the Applications tab in their version of Selling Manager.