The Google Chrome browser team said today it has partnered with AirTran, Delta and Virgin America, to provide free Gogo Inflight Internet to travelers during the holiday season.

People flying on AirTran, Delta or Virgin America between November 20, 2010 and January 2, 2011 will have free Wi-Fi on any of their domestic flights.

Delta Air Lines has launched a "Ticket Window" that allows users to book flights directly from its Facebook page.

"Our customers are spending more time online and are looking for new ways to connect with us. We’re now delivering technology where our customers are – from our own website to our Facebook page to Internet news sites and beyond," said Bob Kupbens, Delta’s vice president – eCommerce.

We are all getting comfortable with the place that social media outlets can have in the business process. Public relations, human resources, legal and sales can all benefit. At the present the most common application is customer service. While customer service is always important, the advent of social media has created customer service in ways that most companies never imagined.

Delta Air Lines announced today that it will offer broadband Wi-Fi access onboard the airline’s domestic fleet.

Delta has partnered with Aircell to install the company’s Mobile Broadband Network on the carrier’s domestic fleet. The system, Gogo, will allow Delta passengers traveling with Wi-Fi enabled devices, such as laptops, smartphones and PDAs to access the Internet. The service will be available to customers for $9.95 on flights of three hours or less, and $12.95 on flights more than three hours.

One of the things we do as a social media agency is analyze what other people do and comment on it.