Walmart, Target and Amazon Using AI to Dictate Return Policy

Some of the biggest retailers are using artificial intelligence (AI) to help dictate their return policies.

Amazon Delivers 1.5 Billion Products During Holiday Season

Amazon has reported a record-breaking holiday season, shipping some 1.5 billion products.

Google Brings Free Retail Listings to Google Search

Google has announced that it is bringing free retail listings to the main Google Search results page.

Amazon Announces ‘Holiday Dash’ Prime Day Every Day

Amazon wants to emulate the success of Prime Day every day with ‘Holiday Dash,’ a new section on Amazon with daily deals that “equal Black Friday.”

Walmart Introduces Express Delivery In Nearly 1,000 Stores

Walmart has announced it is rolling out its Express Delivery service in nearly 1,000 stores.

Walmart Announces Alphabot—Autonomous Carts That Speed Up Online Orders

Walmart has just announced the first of its kind technology aimed at speeding up online grocery orders. The Alphabot system was created specifically for Walmart by Alert Innovation and is set to help Walmart launch its first pilot program in…

Wow, A Lot of Products Have Amazon Dash Buttons Now (Here’s the Full List)

Amazon announced on Thursday that it has tripled its lineup of Dash Button brands, which are available to Prime members. There are now over 100 different ones. Among the new ones are Red Bull, Engergizer, Illy Coffee, and Clorox just…

Groupon’s Snap Changes Direction

Back in 2014, Groupon launched an app called Snap, giving users cash back on certain products they buy at grocery stores. The concept was that you would go grocery shopping, then find participating items in the app, scan your receipts,…

Facebook Shares New Research On Shopping Habits

Facebook Insights (FBIQ) is sharing new research on what drives shoppers to use their mobile devices and the barriers they face. It found that 56% of omni-channel shoppers said that they made a purchase on a mobile device because they…

Google Shares ‘Surprising’ Black Friday Findings

Google is sharing some research it conducted about foot traffic patterns in stores across the United States during Black Friday last year. The company says it uncovered some “surprising” findings that should help businesses better connect with shoppers in and…

Bing Touts New Features For Holiday Shopping

Microsoft announced some new tools to help users search for the right gifts and save money on their purchases throughout the holiday season. Its new Edge browser for one provides coupons via a partnership with Shopular. It features over 100…

Amazon Is Ramping Up TV-Commerce

Amazon is about to make a huge push into TV-commerce. Here’s the scenario: You’re using your Amazon Fire TV, catching up on episodes of The Good Wife. You spot an incredible pair of shoes. OMG, you say. I must have…

Facebook Wants Real People to Help You Order Stuff Inside Messenger

Facebook, currently on a mission to beef up its Messenger platform in a multitude of ways, may just give everyone a personal shopping assistant inside the app. The Information reports that sources familiar with the plans are talking about Facebook’s…

Report Finds Conversion Metrics Losing Relevance in Shopping

Demandware (one of the early partners on Pinterest’s “buyable pins”) recently released its Q1 Shopping Index finding that digital shoppers worldwide spent less time per visit, but created 22% more baskets and placed 21% more orders compared to the prior…

Study Looks At Most Used Digital Shopping Tools And Their Influence

A recent Epsilon study (via MarketingCharts) looked at which digital tools shoppers are using and how these tools are actually impacting their shopping behavior. The firm surveyed over 2,800 people on 16 digital shopping tools, and measured the usage of…

Amazon Celebrates 20th Birthday with New “Prime Day” Shopping Event

If you’re thinking about signing up for Amazon Prime, it might be a decent idea to do it by July 15th. Amazon has just announced Prime Day, an online shopping “holiday” for Prime members that it says will trump Black…

Amazon Dash Button Appears To Not Be A Joke

About a year ago, Amazon unveiled the Amazon Dash, a way for people to add items to their shopping lists from their homes by scanning them with the device or using the microphone to tell it what they need. Now,…

How Shoppers Use Twitter During The Buying Process

Twitter is sharing some research from studies it conducted with Millward Brown and Crimson Hexagon about Twitter’s role in the buying process for shoppers. Twitter says its findings can help businesses maximize sales by “sending Twitter shoppers the right message…

Google Search Adds Mobile Black Friday Feature

Google announced the addition of a new Black Friday feature to Google Search on mobile devices. The company notes that a lot of people will be standing in line at stores using their phones this weekend, so this will cater…

Yelp Names Top 20 Cities For Local Holiday Shopping

Yelp has put together its top 20 list for cities to shop local for the holidays. The company recently commissioned a survey from Nielsen to find out about people’s plans for local holiday shopping. It found that eight in ten…