Microsoft Teams appears to be suffering an outage, as users in major cities across the country are reporting issues.

Teams has become an important part of many companies’ workflow, especially in the transition to remote work. In fact, Microsoft CEO Satya Nadella has said the platform is becoming “critical infrastructure.”

Unfortunately for many Teams users, the application appears to be experiencing outages Wednesday morning. Some users on DownDetector are reporting chopping video, messages that only show up after quitting and reopening the app, messages not showing up at all and more.

The issues appear to be widespread, across the entire country, with one user reporting issues in Mexico City as well.

Microsoft has acknowledged the issue, but has not yet provided an ETA on a fix.

We're investigating an issue in which users located in North America may be experiencing delays when receiving chat messages within Microsoft Teams. Additional information can be found in the admin center under TM240228.

— Microsoft 365 Status (@MSFT365Status) February 17, 2021

We've determined that Teams live events may also be impacted by this issue, and we've confirmed that users located in South America may also experience impact. Additional information can be found in the admin center under TM240228.

— Microsoft 365 Status (@MSFT365Status) February 17, 2021