Salesforce co-CEO: Who’s Not Going Through a Customer Transformation?
Salesforce co-CEO: Who’s Not Going Through a Customer Transformation?

Salesforce is booming and the reason is that virtually every company in the world is going through a huge digital transformation, according to Salesforce co-CEO Marc Benioff. “The reason why is every company that we’re dealing with is going through a huge digital transformation and every digital transformation begins and ends with the customer,” says Benioff.

Freshworks CEO: What We Really Have is a Business Model Disruption
Freshworks CEO: What We Really Have is a Business Model Disruption

What’s different with our approach is that you have to really understand the US model or the Silicon Valley model of scaling a SAAS business. It’s not suited to serve the long tail of the global SMB.

Adobe Creating an Industry Around Digital Engagement and Customer Experience Management
Adobe Creating an Industry Around Digital Engagement and Customer Experience Management

Shantanu Narayen, Adobe CEO, recently discussed on CNBC about how Adobe is working to actually create a brand new industry focused on digital engagement and customer experience management.

5 Reasons Your Business Needs CRM Right Now!
5 Reasons Your Business Needs CRM Right Now!

Customers are the lifeblood of any business, which is why companies should have clear strategies regarding their customer relationship management (CRM).

5 Best CRM Mobile Apps for Doing Business on the Go
5 Best CRM Mobile Apps for Doing Business on the Go

Entrepreneurs today are busier than ever, working even when they’re away from the office. A…

Slack Lets You Get Even More Work Done With New 'Actions' Tool
Slack Lets You Get Even More Work Done With New ‘Actions’ Tool

In its bid to become more than just a messaging platform, Slack has been collaborating…

Square Acquires Weebly for $365 Million, Aims to Be a One-Stop Solution for eCommerce Businesses
Square Acquires Weebly for $365 Million, Aims to Be a One-Stop Solution for eCommerce Businesses

Digital payments company Square has announced plans to acquire Weebly for approximately $365 million in…

5 Slackbots to Improve Your Business Operations in 2018
5 Slackbots to Improve Your Business Operations in 2018

Slack has become one of the most widely used team collaboration tools on the market…

Google's Speech-to-Text API Gets a Big Overhaul That Could Benefit Businesses
Google’s Speech-to-Text API Gets a Big Overhaul That Could Benefit Businesses

Google has disclosed plans to improve its Cloud Speech-to-Text API using the same speech recognition…

Salesforce is Working on a Blockchain Product, Could Be Released at Dreamforce 2018
Salesforce is Working on a Blockchain Product, Could Be Released at Dreamforce 2018

Cloud computing company Salesforce is reportedly working on a blockchain product. If all goes well,…