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6 Ways to Achieve Great Employee and Customer Engagement
There are six things that you need to think about with employee engagement and customer engagement says Andrew McMillan, a renowned customer experienc...
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Used Car Sales Way Up – Defy Dire Expectations, Says Carvana CEO
Ernest Garcia, CEO of automotive ecommerce retailer Carvana, discusses how COVID has surprisingly been a boon to the used car market over the last sev...
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Salesforce Will Allow Employees to Work From Home the Rest of the Year
Salesforce has become the latest company to extend its work from home (WFH) policy, allowing employees to do so through the rest of the year....
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Google Still The King of Driving Ecommerce Sales
Facebook and Instagram may be the darlings of many advertisers, but data shows Google is still the king of driving ecommerce traffic....
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Mobile Apps Reach Record Sales Amid Lockdowns
As people all over the world are locked down or under stay-at-home orders, the mobile app market is booming as people look for things to do and ways t...
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New AI-Powered Email Capabilities Released Into Salesforce Marketing Cloud
“We're making email marketing even smarter with a set of new AI capabilities getting released into Salesforce Marketing Cloud,” says Salesforce VP...
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How To Track Your Customer Journeys in Real-Time to Empower Your Sales Team
Jonathan Rowe, Chief Marketing Officer at nCino, says that taking in data on sales prospects and making it available to salespeople can drive results:...
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Yesware Founder: Have Sales Conversations that are ‘Authentic at Scale’
Matthew Bellows, Founder & Chairman Of The Board at Yesware, recently talked at Web Summit about salespeople being ‘Authentic at Scale’ and how Y...
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Miguel Milano Leaves Salesforce For AI Startup Celonis
AI startup Celonis has announced that President of Salesforce International, Miguel Milano, is joining the company as co-owner and Chief Revenue Offic...
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Keith Block Resigns As Salesforce Co-CEO
In a move that has surprised many, Salesforce co-CEO Keith Block has resigned....
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Google Buying Tech Startup Pointy To Help Businesses List Inventory Online
Google is doubling down on its efforts to make inroads in the retail market, with its latest planned acquisition aimed at helping brick and mortar bus...
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Analyst Believes Microsoft Could Buy Salesforce
According to Business Insider (BI), Piper Sandler analyst Brent Bracelin is predicting Microsoft could buy Salesforce if it became available. Earlier ...
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Coronavirus Could Impact iPhone Production
Following assurances from Foxconn that the coronavirus would not impact its production, it appears factory shutdowns are on the verge of doing just th...
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DTC Brands Doing Incredible Numbers on Shopify, Says COO
Direct to consumer brands are doing incredible numbers on Shopify, says Shopify COO Harley Finkelstein. He says that Kylie Jenner has generated almost...
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Amazon VP Says 58% of Sales Come From Small Businesses
Over 50% of everything that gets sold on Amazon actually comes from small and medium-sized businesses. Their success is our success so we're definitel...
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Microsoft CEO Satya Nadella to Open NRF 2020 Vision: Retail’s Big Show
In a press release issued today, the National Retail Federation (NRF) announced that Microsoft CEO Satya Nadella is scheduled to deliver the opening k...
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The Mall Is More or Less Dead, Says Legendary Retail Analyst Jan Kniffen
The mall is more or less dead except in 279 great cases where we've got fabulous malls out there, says legendary retail analyst Jan Kniffen. But the 1...
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Every Digital Transformation Begins and Ends With the Customer, Says Salesforce CEO
“Every company is going through a massive digital customer transformation,” says Salesforce CEO Marc Benioff. “When you see this transformation ...
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Coronavirus Impacting Apple’s China Operations
When discussing Apple’s Q1 2020 results, CEO Tim Cook told CNBC the coronavirus is impacting the company’s operations in China. According to Cook,...
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Foxconn Foresees No Impact From Coronavirus
The Verge is reporting that Taiwanese company Foxconn will not be adjusting manufacturing schedules or closing factories as China struggles with the c...
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