EnterpriseCRMNews

Salesforce.com Inc. is poised to make a significant push into the IT service management (ITSM) arena, a move that could intensify competition with industry leader ServiceNow Inc. A...

Salesforce Acquires Regrello to Supercharge Einstein AI in 2025

Salesforce Inc., the cloud computing giant known for its customer relationship management software, has been on an aggressive acquisition spree in 2025, snapping up companies to bo...

Seth Godin Redefines Success: Beyond Money to Meaningful Impact

In the ever-evolving world of business and personal achievement, Seth Godin's latest musings challenge conventional notions of triumph. His recent blog post, accessible via...

Scott Russell Takes Helm at NICE: Harnessing AI and Cloud for Enhanced Customer Experiences Amid Economic Shifts

In his new role as CEO of NICE, Scott Russell is focusing on leveraging artificial intelligence and cloud solutions to transform customer experiences amid...

Generative AI and Cloud Alliances Redefine Enterprise Tech: How Microsoft-Oracle Partnership and AI Composability Challenge Salesforce’s Dominance

Listen to our chat about how this AI and Cloud Alliances Reshapes Enterprise Tech:...

ServiceNow’s AI Revolution: Reinventing CRM to Secure Customer Loyalty

As the business landscape rapidly evolves, technology leaders are steering their customers toward the next frontier of customer experience, leveraging arti...

Salesforce Growth Slows Way Down: Should Investors Panic?

Salesforce, a titan in the Customer Relationship Management (CRM) space, has long been synonymous with rapid growth and market dominance. However, the recent deceleration in its gr...

Introducing Nutshell Enterprise: Enhancing CRM Oversight and Support Services

In a rapidly evolving digital landscape where data and customer relationship management (CRM) are pivotal, Nutshell unveils its latest offering: Nutshell Enterprise. This comprehen...

Shiji Group’s Sergio Teixeira on Redefining Hospitality Through Technology and Data

In an exclusive interview by CXOTalk, Michael Krigsman spoke with Sergio T...

Salesforce Is Snapping Up Top Execs From Its Biggest Rivals

Salesforce is making moves, hiring key execu...

Ecommerce, Search, Social… and Conversational Space?

"When I look at the conversational space I think it's going to have as much impact as ecommerce or search or social," says LivePerson CEO Rob Locascio. "Th...

Ecommerce, Search, Social… and Conversational Space?

"When I look at the conversational space I think it's going to have as much impact as ecommerce or search or social," says LivePerson CEO Rob Locascio. "Th...

Adobe CEO: Pandemic Was Inflection Point For Everything Being Digital

"What the pandemic and the current health situation has done is that it has created yet another inflection point for everything being digital," says Adobe...

Slack Has Already Transformed Salesforce

"Slack has already transformed the way we work at Salesforce," says Sale...

Zoom Acquiring Five9 for $14.7 Billion

Zoom announced it is acquiring Five9, a leading intelligent cloud contact center provider, for approximately $14.7 billion....