“Our customers, they're betting their business on us,” says Salesforce co-CEO Keith Block. “They're disrupting their business models. They're reinventing t...
Cloud adoption is just in the very early days says Salesforce co-CEO Keith Block. He says that over the last few years we’ve been in a perfect storm...
The digital transformation which has been powering the growth of many technology companies in the US is now starting to drive growth globally accord...
Salesforce is booming and the reason is that virtually every company in the world is going through a huge digital transformation, according to Sales...
In 2010, Freshworks started as Freshdesk with a dream to make a dent in the world of customer support. The company has grown exponentially since the...
The CIO of Verizon Business Markets, which is Verizon's small business segment, says that "We have to humanize technology." What Rajeev Chandrasekharan is talking about is Verizon'...
When you think of Clorox you probably think about bleach and consumer products. However, from a business operations and marketing perspective, you might be surprised to discover th...
Customers are the lifeblood of any business, which is why companies should have clear strategies regarding their customer relationship management (C...
Entrepreneurs today are busier than ever, working even when they're away from the office. A good Customer Relationship Management (CRM) program goes...
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