CRMNews

New AI-Powered Email Capabilities Released Into Salesforce Marketing Cloud
“We're making email marketing even smarter with a set of new AI capabilities...
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How To Track Your Customer Journeys in Real-Time to Empower Your Sales Team
The four pillars of measuring marketing ROI are key to improving sales says Jonathan Rowe, Chief Marketing Officer at nCino. “It’s really understanding yo...
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Sparrho CEO: Using Augmented Intelligence to Build Trust in Brands
Many companies are working to build authentic and trusted brands with consumers. This is especially true with pharmaceuticals, biotech, and med-tech compan...
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Yesware Founder: Have Sales Conversations that are ‘Authentic at Scale’
Yesware Founder Matthew Bellows says that it’s important that the relationship between the salesperson and the prospect is authentic, genuine, and honest....
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Coronavirus “Social Distancing” Feeds Digital Transformation Movement
"When I think out over the next two or three years, and even the next few months with coronavirus...
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Microsoft and NFL Expand Partnership, Focus on Surface and Teams
Microsoft and the NFL have announced an expansion of their partnership aimed at helping the league improve its efficiency, collaboration and communication...
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Go Where Your Customers Are… the Mobile Phone
At the recent Social Media Day Jacksonville 2018 conference, Carlos Gil, founder of...
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Digital Transformation is the Biggest Opportunity of Our Time
“Digital transformation is the biggest opportunity of our time,” says ServiceNow CEO Bill McDermott. McDermott says there are three things that any c-suite...
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How Wendy’s Innovated the Digital Journey To Improve the Customer Experience
“Speed and convenience and really driving consistency of operations are core themes,” says Wendy’s CEO Todd Penegor. “You think about how you can continue...
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Business Prioritizing Digital Transformation For Competitive Advantage, Says Equinix CEO
“We're seeing right now continued strength across our business because people are prioritizing digital transformation as a way to gain competitive advantag...
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Every Digital Transformation Begins and Ends With the Customer, Says Salesforce CEO
“Every company is going through a massive digital customer transfo...
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Google Cloud & Sabre Partner ‘To Build The Future Of Travel’
Google Cloud and Sabre announced a 10-year partnership that will see Sabre move to Google Cloud and the two companies work “to build the future of travel,...
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The Need to Transform is Front and Center for Every C-Level Executive, Says Adobe CEO
“When people look at what's happening with Amazon trying to get into their businesses, the need to...
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Bad News For Slack: AvePoint Raises $200 Million To Help Slack Customers Migrate To Teams
Software company AvePoint just raised $200 million to, in part, help Slack customers migrate to Microsoft’s Teams app, according to...
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