WebProNews

Google: IT Departments Moving Toward the Cloud

Google has been pushing Google Apps use big time this year. They took out billboard space, and they recently sponsored a survey about IT departments and cloud computing. The poll covered 1,125 IT decision-makers. Google has prepared an entire report based on the findings, which is available for perusal here (pdf).

Marketers Ignoring Customer Feedback from Social Media

A Social Media Survey conducted on behalf of PRWeek and MS&L by PRWeek and CA Walker found that marketers don't make changes to their products based on customer feedback, despite monitoring feedback being one of the most common business uses of social media in the first place. The survey found that 70% of marketers say they've never made a change to a product or marketing efforts based on feedback from consumers on social media sites.

Poor Customer Service Holding Back E-Commerce Sales

Earlier this month comScore released its Q2 retail e-commerce sales estimates, which indicated that US online retail spending dropped from the same period from last year. This is only the second time that has happened.

Journalists Not Protecting Themselves Online

BPM Forum and AVG Technologies released some interesting findings from the Protect the Press Poll, a survey of the cyber security habits of the working press. The biggest takeaway is that the supposedly well-informed members of the press are no better at protecting themselves online than the average user.

Real-Time Mobile Video Headed Toward Mainstream

An interesting report has been released today indicating that US mobile operators and equipment vendors support the drive toward real-time video, projected to become more mainstream in the US market over the coming years. The report is based on a poll from consulting firm Ovum of top US mobile operators, smaller/regional wireless carriers and mobile application developers.

Is It Time For Facebook To Sell Out?

Methinks the Telegraph was hoping to spark controversy when they published this article yesterday: Facebook is planning to exploit the vast amount of personal information it holds on its 150m members by creating one of the world’s largest market research databases.

LinkedIn Now Offers Polling Feature

LinkedIn today introduced a new Polls feature. With this, users of the social network can create polls, participate in polls created by others, and keep track of past polls.

WordPress Creators Acquire PollDaddy

Integrating polls into your WordPress blog just got easier. WordPress creators Automattic have acquired poll and survey service PollDaddy.