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Ghostbusters Teach Management Ghostbusters Teach Management

I’m going to be up front with you. I’m a huge fan of Ghostbusters. I fell in love with its humor and creature design. It introduced me to the genius of Bill Murray. Today, it has introduced one more thing …

Stop Shoving Social Media Down My Throat Stop Shoving Social Media Down My Throat
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It’s time to step up and address one of the great myths pervading the social web — that an essential best practice is decentralizing social media marketing and pushing it down to employees at every level of the company.  This is a philosophy …

The ROI of Employees The ROI of Employees

Over at his blog yesterday, Chris Brogan wrote about his admiration for Gary Vaynerchuk. The post sparked quite the discussion in the comments, a lot of it about ROI (return on investment). This stemmed from a quip Gary had made …

Should Your Employer Have Access to Your Facebook Account?
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privacyrisksfacebookYesterday, I read a report in the American magazine The Atlantic which asked the question

Which Parts of Your Company Should Be Listening to Social Media

Co-authored by Jay Baer and Amber Naslund

“Once upon a time, customer contact was centralized around the switchboard, and the phone was the preferred method for communication between companies and customers. When it rang, you answered, because it was likely a customer or a potential customer on the other end of the line. Now, the calls are coming through online, via the social phone.”

7 Tips For Improving Your Business in 2011
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Holy cow! 2011 is right around the corner. This is the time when entrepreneur’s thoughts (aside from those focused on preparing for the holidays, of course) turn towards growing or changing their businesses in the New Year.

Smart. Because unless you want to be exactly where you are now, doing exactly what you’re doing today, you need to do something different. Otherwise, you’re guilty of insanity. And, to paraphrase the great ski film maker, Warren Miller, “…you’ll be one year older when you do.”

The Need for a Flexible Employee Social Media Policy
How Can Business Owners and CEOs Keep Up in the Digital Age?

How does a business owner know what online marketing strategies to choose from? There are seemingly new tactics, new ideas, and new tools coming out every day, and most companies simply don’t have the resources to jump right into every …

Is Talking Bad About the Boss on Facebook Grounds for Termination?
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If the U.S. Army isn’t that strict about what its soldiers can say on social media channels (as long as no lives are on the line), then perhaps you should be a little lenient with your employees too. At least …

LinkedIn Recruiter Gets New Search Filter Features

LinkedIn has launched new search filter features for LinkedIn Recruiter. The company has taken advanced search and refinement filters that have been available, and added them to some new places.

Opera CEO Steps Down, Immediately Replaced

Jon von Tetzchner has stepped down as CEO of Opera, though he will remain with the company full-time in a "strategic and independent" capacity. Opera has appointed Lars Boilesen to take his place as CEO.

A Few Guidelines for Drafting Social Media Guidelines
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For all of the great opportunities that can come from social media, there are plenty of negatives that come with it as well. This is of course why many businesses are hesitant to adopt social media strategies and/or let their employees engage with different social networking tools. It is also why many of the companies that do have social media strategies in tact, and do allow employees to use these tools have guidelines in place.

Google Health Testing With Cleveland Clinic

The Google Health project received new life as news of an initiative with one of the country’s leading hospitals emerged.

Search Engine Vanity Percentages

In case you haven’t noticed, I’m a little obsessed with online reputation management. :-)

Advice for Reputation & Brand Management

Recently I had a chance to post at WPW some reputation management help for Rebecca Kelly from SEOmoz.org. Here is the thread from WPW:

Reputation Management Advice

SES – Automated PPC Bid Management
PPC bid management tools like those from Atlas and Omniture allow automated control over the bidding process that promises better ROI and increasing competitive advantage.

But managing the automation tools requires an understanding of how these tools work their underlying algorithms and how best to set them and monitor them to achieve desired results. The session will include panelists who are real users of the tools and not representatives of the tool vendors.

Moderator: Kevin Heisler, Executive Editor, Search Engine Watch

Reputation Management & Legal Threats

When a company’s reputation comes under attack, it can be tempting to bring in the company attorney and fire off a "cease and desist" letter. Unless you’re responding to something that is clearly libelous, trying to cover up your mess by threatening the messenger usually backfires–in a big way.

WebTrends CMO Departs
Google Centralizing AdSense Management

Instead of generating and copy/pasting new code with each color or channel change for an ad unit, the AdSense team has rolled out a better way to do this.

Powerset Exec Shuffle Looks Like Comedy Sketch
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In “Monty Python and the Holy Grail,” the Black Knight always gets a laugh by claiming that the loss of both his arms is “just a flesh wound.”  Now Powerset’s COO has left the company, its CEO is changing roles, and it, too, claims to be okay.

Barney Pell

eBay Buys Auction Management Software, Site

“German engineering” is often a selling point in and of itself.  And so I have to wonder how many times that phrase came up while eBay was in the process of acquiring ViA-Online GmbH, a German auction management software company.

Media Companies Tinker with Image Management

Gone are the days when my mental picture of the community "out there" was shaped by the the hand-picked Letters to the Editor in the print newspaper.