WebProNews

Live Search Club Turning into PR Disaster

It looks like the Windows Live Search Club, the puzzle game promotion that seemed so successful for Microsoft at first, is quickly turning into a PR disaster for the company. The Club, which had searchers play puzzle games in order to win prizes, originally gave Microsoft a huge boost in search engine market share, a gain which has slowly dissapeared entirely in the last few months. Even worse, though, is the anger the Club’s fans are now turning towards the company.

CNBC Dismisses Complaints Over Online Poll

Ron Paul fared a little too well in a post-Republican debate poll run by CNBC, prompting the news site's managing editor to believe astroturfing had taken place, forcing them to take down the poll.

Google Street View Gains Six New Cities

Street View is one of Google’s most popular programs, and it just got a lot more inclusive.  Users can now take a virtual stroll through Chicago, Pittsburgh, Portland, Philadelphia, Phoenix, and Tucson, which brings the total number of Street View cities up to 15.

Three Steps To Fix Google Customer Service

When it comes to taking care of customers, there are no mysteries; only the desire to invest in and support an effective customer service presence stands between companies like Google, and the joy they can deliver to people.

Google FTC Complaints "Chronicled"

A growing number of disgruntled Google users have filed complaints with the Federal Trade Commission concerning a range of issues.

GoDaddy Gets RegisterFly Domains

GoDaddy will inherit some 850,000 of the domains originally registered by RegisterFly according to this week’s ICANN agreement. RegisterFly has been struggling for some time. Last month, a federal judge issued an injunction enabling ICANN to terminate RegisterFly’s accreditation. This came after many different problems and customer complaints, not the least of which were fraud accusations.

Google Apps Not Ready For Prime Time

Judging by one domain administrator's experience with Google Apps and email, Google's claims that it is not competing with Microsoft for the productivity space has a ring of truth.

Google's Greed Over a Rollback

Google recently announced they were updating the Adwords Quality Score, however it appears that there is a bug that raises the prices form any advertisers: Google AdWords Quality Score Has Major Bug Google AdWords Adds Quality Score Column & To Improved Quality Algorithm from Wednesday warned us of the new changes coming but apparently there is a bug that makes good performing ads prices spike through the roof.

Google Expects Complaints

UPDATE: It looks like Google’s pushed the button too early - and it could be the wrong button too. Lots of people are complaining that their Quality Score has gone crazy. ———- I just got off the phone with Google’s Nick Fox, Senior Business Product Manager for Ad Quality, and got the scoop on the upcoming changes to the AdWords Quality Score.

Firefox Television Ads Go Live

It looks like Firefox plans to capitalize in its recent surge in popularity by airing fan-based television commercials, according to Read/WriteWeb.