Yelp Wants To Help You Respond To Reviews

Chris CrumBusiness

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Yelp wants to help businesses respond to their reviews, which is something a lot of businesses seem to struggle to do in a productive manner.

The company is hosting a webinar on Wednesday that will walk businesses through some best practices.

The webinar is titled "How to Join the Conversation with Your Customers," and will include a live demo. According to the agenda, it will answer the following questions:

- What does Yelp do to protect business owners from questionable reviews?
- How should you approach critical reviews?
- Why does Yelp discourage review solicitation?
- How should you use the response tools available at Yelp for Business Owners?
- Should you utilize private or public responses?

You can sign up for the event here. It starts at 2:00 PM Eastern.

Image via Yelp (Flickr)

Chris Crum

Chris Crum has been a part of the WebProNews team and the iEntry Network of B2B Publications since 2003. Follow Chris on Twitter, on StumbleUpon, on Pinterest and/or on Google: +Chris Crum.