Interview: More Than 50% of Site Traffic May Be Hackers or Spammers

How secure is your website? It’s a scary thought when you think about it, especially given all the attacks that have risen up in recent years. Last year, well-known websites such as Sony, Epsilon, and even government sites were hacked.

Interview: Tello Launches Customer Service Tool For Business & Raises $2.7 Million

A greater emphasis has been put on customer service as a growing number of consumers provide reviews and feedback to businesses on their mobile devices. In addition, companies such as Zappos have set the bar really high in terms of customer expectations.

EXCLUSIVE: Salesforce Talks Desk.com, Its New Customer Service Platform

Earlier this week, Salesforce announced the launch of a new customer service platform called Desk.com. The service is cloud-based and integrates social media as well as traditional channels including email and phone.

WordPress.com Chrome Extension Launched

WordPress announced the launch of a new WordPress.com Chrome extension which gives you access to a number of WordPress.com features and notifications while you’re away from WordPress.com. This should prove to be pretty handy for a lot of bloggers. Users…

Content Curation: What Does it Take to Be Successful?

WebProNews had a little Q&A with Kate Brodock, the Executive Director of Digital and Social Media at Syracuse University about content curation on the web. She will be giving a talk on this subject at BlogWorld next week, but we…

Google Refreshes Google Docs Presentations, Adds 50 New Features

Google announced a major refresh of Presentations in Google Docs, adding 50 new features, including transitions, animations, new themes, drawings, and rich tables. “A year and a half ago, we released completely new document, spreadsheet and drawing editors. Google Docs…

New Facebook Tools & What They Mean for Brands

Facebook’s new Page Insights have a lot of brands excited, and for a good reason. The upgraded tool not only shows impressions and “Like” data, but it also goes beyond these metrics in order for brands to grasp the full reach of their marketing efforts on Facebook.

Search Google+ With This Tool

Many of us have wondered why Google+ didn’t launch with a search feature. I mean, it’s Google. Still, there are ways to search it that should suffice, at least until Google finally launches an official feature. Developer Andrew Shen, for…

Google Page Speed Service Rewrites Your Pages

Google announced this morning that it’s releasing a new new web performance tool for webmeisters called Page Speed Service. This follows several other offerings from the company in the page speed realm, including a browser extension, the Page Speed Online…