Cloud Giants Announce ‘Trusted Cloud Principles’

Microsoft, Amazon and Google have announced “Trusted Cloud Principles,” an industry initiative aimed at protecting customer rights in the cloud.

Slack All-In on Remote Work, Tells Execs to Limit In-Office Time

Slack is going all-in on remote work, wanting its executives to lead by example by limiting the amount of time they spend in the office.

Salesforce COO Bret Taylor a Rising Star, In Increasing Demand

There appears to be a leadership shift in play at Salesforce, with COO Bret Taylor increasingly in demand among the company’s customers.

Salesforce and FedEx Partner to Deliver End-to-End E-Commerce Solution

Salesforce and FedEx are partnering to deliver an end-to-end e-commerce and shipping solution.

Salesforce Economy to Create 9.3 Million Jobs, $1.6 Trillion in Revenue by 2026

A new report is demonstrating the breadth of the current digital transformation, claiming the Salesforce economy will create 9.3 million jobs and $1.6 trillion in revenue in the next five years.

Salesforce Adds AI-Driven Improvements to Service Cloud

Salesforce has announced AI-driven improvements to Service Cloud, aimed at helping service agents and their customers.

Marc Benioff: Employees ‘Can Be Successful From Anywhere’

Mad Money’s Jim Cramer interviewed Salesforce CEO Marc Benioff about the surge in Delta cases and whether people would return to the office.

Salesforce Competed With Zoom to Acquire Five9

Zoom made headlines in July when it announced it was purchasing Five9, despite apparently having competition from Salesforce.

Your Next Streaming Service: Salesforce

Salesforce is preparing to enter the video streaming market, a major departure from its current CRM and enterprise offerings.

Salesforce Acquiring RPA Company Servicetrace

Salesforce has entered an agreement to purchase Servicetrace, a robotic process automation (RPA) provider.