Hootsuite announced a new major integration with Microsoft Dynamics CRM, Microsoft SharePoint and Yammer, which will all integrated with the Hootsuite Platform. A spokesperson for Hootsuite tells WebProNews, “The collaboration with Microsoft will enable enterprise organizations to utilize social content…
Microsoft Dynamics Gets Updates, Expands To New Markets
Microsoft announced that “significant new capabilities and marketing, customer care and social listening” are now available globally as part of its spring wave of updates for Dynamics CRM in 54 markets and 42 languages. Also new is a “Unified Service…
Microsoft Buys Parature For Dynamics CRM
Microsoft announced that it has reached an agreement to acquire cloud-based customer service software provider Parature. The company will add the software to its Microsoft Dynamics CRM suite. “Customers are more connected and better informed than ever before. Organizations are…
Microsoft Dynamics CRM For Mobile Coming In Q2
Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will bring mobile access to the product, surely a long overdue feature for users. Mobile access is becoming an increasingly important element to just about all…
Microsoft Unveils Dynamics CRM 2011, Dynamics Marketplace
Microsoft demonstrated its next-generation CRM release at the company’s Worldwide Partner Conference today. Previously known as CRM5, the product’s official name is Microsoft Dynamics CRM 2011. Along with the release (coming in beta in September), will be the Microsoft Dynamics Marketplace, described as an online catalog to provide an easy way for partners to market and distribute solutions to Microsoft Dynamics customers.