Verizon Wireless reportedly intends to pay millions of dollars in customer refunds to customers who were charged for unintended web access and/or data usage. Amounts vary by sou...
Anssi Vanjoki , the soon-to-be former head of Nokia's smartphone unit, has reportedly said that mobile phone makers that adopt Android are like Finnish boys who "pee in the...
The Federal Communications Commission (FCC) has launched a Consumer Help Center website aimed at providing people with a variety of information.
The Consumer Help...
The Federal Communications Commission today said it is seeking public comment on the best way to support its efforts to ensure universal access to high-speed broadband services...
Federal Communications Commission Chairman Julius Genachowski has introduced a Universal Service Working Group aimed at providing a collaborative approach to the FCC's reform of...
The majority (80%) of broadband users in the United States do not know the speed of their broadband connection, according to a new survey released today by the Federal Communica...
The Federal Communications Commission has released the findings of an agency survey on the consumer mobile experience that found 30 million Americans have experienced "bill...
The Federal Communications Commission (FCC) said today it is considering requiring mobile carriers to alert consumers about excessive wireless charges in order to avoid "bi...
The Federal Communications Commission recently began an inquiry into exorbitant early termination fees in mobile phone carriers’ contracts. The investigation began when Ve...
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