Judge Sides With Cable Companies Over Maine’s Cable Law

Comcast and a coalition of cable companies scored a win in Maine, with a judge granting an injunction against a law that would require cable companies to offer à la carte services. According to Ars Technica, Maine passed the first…

AT&T / DirecTV Deal Gets Thumbs Up from FCC, with Conditions

After “careful, thorough review,” the Federal Communications Commission has given AT&T and green light to acquire DirecTV. The combined entity will boast about 26 million customers. Say hello to the new largest pay TV company in the US. The approval…

Time Warner Cable Owes Woman $229,500 for Nonstop Robocalls

Depending on which survey you look at, Time Warner Cable is either the most-despised or second most-despised company in America. It’s tough to pinpoint why this is. Honestly. I have no idea. But I think I’ve figured it out. Robocalls!…

Now Charter Communications Is Going To Buy Time Warner Cable

Now that Comcast’s acquisition of Time Warner Cable has fallen apart, Charter Communications has swooped in to attempt an acquisition of TWC. In February, Comcast announced its intent to acquire the other cable giant, but that deal officially died in…

Netflix Doesn’t Like the AT&T/DirecTV Merger

If AT&T’s proposed merger of DirecTV is approved, it would create the largest pay-TV provider in the country. And according to Netflix, the merger in its current form is bad for everyone. The streaming company has written a letter to…

Time Warner Cable Already Has Another Suitor

The dead Comcast/Time Warner Cable deal is still warm, but Time Warner Cable already has a potential buyer who isn’t wasting any time in going after the major telecommunications player. And it’s a familiar face. According to the Wall Street…

Charter to Buy Bright House for $10.4B, As Fourth-Largest Cable Provider Snatches Up Sixth

Good Tuesday, everyone. Here’s some news you’re sure to love, if cable companies consolidating is your thing. Charter Communications has agreed to acquire Bright House Networks for $10.4 billion. This means the US’ fourth-largest cable provider is buying the sixth-largest.…

Comcast Is Hiring More Twitter Reps to Help All You Super Bitches

If you’d like to work for Comcast and handle angry customers on Twitter, well, they’re hiring. In fact, Comcast says it’s tripling its online @ComcastCares team, which handles customer service issues on Twitter and other social outlets. “So, today we…

Hey Time Warner Cable, You Can Call Me Whatever You Like

I have Time Warner Cable and high-speed (lol) internet. If anyone from the billing department is listening, I just wanted to let you know that if you happen to get upset with me and call me names – let’s say…

‘Dear C*nt Martinez’ Writes Time Warner Cable in Letter to Customer

If cable companies weren’t so cartoonishly evil, they’d be really, really funny. Time Warner Cable, in an obvious attempt to show the FCC that they truly belong with Comcast, has gotten in on the name-calling fun. This is a letter…

‘Super Bitch’ Is Comcast’s Latest Customer Insult

Just a week after winning hearts and minds by calling a customer “Asshole Brown” on his bill, Comcast is continuing this stellar customer service thing by slinging more insults at people. This time, it’s a 63-year-old Chicago area woman named…

Comcast Calls Customer ‘Asshole Brown’ on Bill, Continues to Win Hearts and Minds

Let’s say you’re Comcast. Let’s say, just for argument’s sake, that you’re the most-hated company in America. Let’s say that you’ve been the most-hated company in America for years now. Let’s say that the past year has been one long…

The Interview Becomes Available On Cable VOD

Sony announced that The Interview will be available for video-on-demand rental from pay TV services from Time Warner Cable, Comcast, Bright House Networks, Cox Communications, Cablevision, Charter Communications, AT&T U-verse TV, Verizon FiOS, Direct TV, Vudu, and Walmart, starting on…

Comcast, Time Warner Cable Still the Most-Despised Companies in America

As we prepare to transition from 2014 to 2015, Comcast and Time Warner Cable – two companies attempting to merge – are still the best at being the worst. The American Consumer Satisfaction Index, a huge (80,000 or so) annual…

Comcast Is Testing a Tracking Tool That Lets You Know Exactly When Your Technician Is Coming

Comcast, the most-hated company in the nation’s most-hated industry, says it wants to be more specific about when its servicepeople are actually going to arrive at your house. In a corporate blog post titled Your Time Is Valuable; We Don’t…

Americans Still Hate Cable Companies More Than Everything

YouGov recently asked 9,000 people a simple question about 1,200 different brands in 43 different sectors – Are you a satisfied customer? They then used the responses to rank each industry in terms of average satisfaction score. Guess which industry…

HBO’s New Streaming Service Could Cost $15 a Month

Would you pay $15 a month for a service that let you watch all of HBO’s content without the bulky ball and chain of a cable subscription? Apart from the format it will take, pricing is the number one question…

CBS, Like HBO, Is Also Cutting the Cord with New Streaming Service

Not to be outdone by HBO and their theoretical cable-free content platform, CBS has announced a new subscription service that lets users watch the network’s programming both live and on-demand. It’s called CBS All Access, and it’s launching today on…

HBO Without a Cable Subscription Is Actually Going to Happen

Within the next year, HBO is going to do something that people have wanted the venerable network to do for a long, long time. HBO is finally going to let you watch Game of Thrones without a cable subscription. Not…

Comcast/Time Warner Cable Merger Gets Thumbs Up from Shareholders

The shareholders of two of the most-hated companies in America have approved their merger. According to Bloomberg, “more than 99 percent of shares were voted in favor of the deal” to sell Time Warner Cable to Comcast. On Thursday Comcast’s…