From dedicated hiring platforms to AI algorithms that will find, scan, and categorize candidates, today’s recruiters have a wide range of tools at their disposal to pinpoint the best possible fit for any position. However, one of the most valuable…
Payment Failure Now The #1 Cause Of Business Churn
Keeping customers happy, reducing churn, and stopping failed payments – how legendary companies make money and navigate the waters of our time.
Internet Pioneer Alan Meckler Discusses Overcoming Dyslexia
I recently came across the Distraction Podcast hosted by Dr. Edward Hallowell, who happens to have dyslexia. He interviewed internet pioneer Alan Meckler who also happens to have dyslexia. Dr. Hallowell emphasized that Mecker was able to do amazing things…
Facebook Creates Inbox for Businesses to Manage Facebook, Messenger and Instagram
Facebook is rolling out a unified inbox for businesses to manages communications across all of their social platforms; Facebook, Messenger and Instagram. This allows businesses to save time by only having to open only one app to send and receive…
Facebook Launches Recommendations to Find Local Businesses
Facebook continues to see itself as more than just a social platform for people to share posts, pictures and videos. Today, Facebook announced a Yelp like feature called Recommendations that users can opt-in to. “When you write a Facebook post…
Pinterest Grows to 150 Million Users, Up 50 Million in Last Year
Pinterest continues to grow in popularity, having gone from 100 Million monthly users in September 2015 to 150 million today. Pinterest is also losing its status as a platform that is primarily for women, with men now making up 40%…
Workplace by Facebook Now Open to All Businesses
For a fee businesses large and small can use Workplace by Facebook as an office collaboration and communication tool. It puts all of Facebook’s features, such as workplace discussions, internet voice and video calls and a company news feed, behind…
Google Adds Natural Search to Drive
Google has brought the natural search capabilities of Google Search to Drive, making it easier and more intuitive to find your company files. Google is rolling out Natural Language Processing (NLP) worldwide and immediately so that people can search Drive…
A Happy Workforce is a Productive Workforce
“Who here feels happy?” asked Sir Anthony Seldon, in a Google talk last year. Seldon is the author of the book, Beyond Happiness and Britain’s best-known headmaster. Sir Anthony famously introduced happiness, or well-being, lessons at his school, Wellington College.…
How to Fight Our Caveman Impulses to Create a Positive Customer Experience
This is not your granddad’s customer service advice says Adam Toporek, author of the book, Be Your Customer’s Hero: Real World Tips and Techniques for the Service Front Lines. Toporek recently was on C-Suite TV where he talked about how…