Salesforce is the latest company to embrace remote work and flexible office policies in the wake of a pandemic that has upended the workplace.
Brent Hyder, President & Chief People Officer, outlined the company’s strategy, as well as the research that led to it.
Early in the pandemic, Salesforce started using employee wellbeing surveys to get the pulse of how employees were doing and how they were adapting to the changing circumstances. Those surveys led to immediate changes, including office setup stipends, childcare benefits and extended parental leave.
The surveys also showed that nearly half of employees only want to go into the office a few times a month, but 80% of employees still want to keep a connection to the office. As a result, the company says employees will fall into three categories once it’s safe to return to the office.
The first category is Flex. The majority of the company’s staff will continue to work from home, only coming into the office 1-3 days per week.
The second category is Fully Remote. These employees will work remotely 100% of the time, either because they don’t live near an office or their work does not require office visits.
Office-based employees will make up the smallest percentage of the company’s workforce, and will be in the office 4-5 days a week if their jobs require it.
Salesforce also sees the potential to use remote work as a way to unlock access to new fresh talent and help create more equal opportunities.
This work-from-anywhere model will unlock new growth opportunities that will help us drive greater equality. Our talent strategy is no longer bound by barriers like location, so we can broaden our search beyond traditional city centers and welcome untapped talent from new communities and geographies.
The company is also redesigning its workspaces to emphasize community and collaboration, as opposed to traditional office cubicles.
Salesforce’s announcement makes it the latest major company to embrace the workplace transformation currently in progress. Dropbox, Reddit, Twitter, Microsoft, Google, and now Salesforce, are just a few of the companies acknowledging there’s no going back to the status quo post-pandemic.