Remote Access and Control: Navigating the New Business Normal

Learn more about remote access and control - how it is navigating the new business normal - in the article below....
Remote Access and Control: Navigating the New Business Normal
Written by Brian Wallace
  • In today’s fast-paced business environment, the ability to access work-related resources remotely has become more than a convenience – it’s a necessity. Modern businesses, especially small and mid-sized enterprises (SMEs), are increasingly adopting remote access solutions. This shift is driven by various factors, including the need for flexibility, the rise of remote work culture, and the ongoing digital transformation of business processes.

    The Rising Demand for Distant Access and Control

    The trend towards remote access is fueled by several factors. Globalization has led businesses to operate across different time zones and regions, necessitating access to systems around the clock. The COVID-19 pandemic accelerated the adoption of remote work models, proving that many jobs can be done effectively outside the traditional office.

    Additionally, there’s a growing preference among employees for a better work-life balance, which remote access facilitates. The new business normal is more flexible and inventive, more relaxed yet more professional than ever and many businesses are having to catch that train while it pulls away. TSplus is set to meet that need.

    Challenges in Adopting Remote Access

    Complexity and Time Constraints

    Implementing remote access solutions can be daunting, particularly for SMEs with limited IT resources. The complexity of setup, combined with the time required for implementation and training, can be significant hurdles.

    Cost Implications

    Cost is another critical factor, especially for smaller businesses. Investing in robust remote access solutions can be expensive, and the ongoing maintenance and updates add to the total cost of ownership.

    Security Concerns

    Security is perhaps the most significant challenge. Remote access opens up new avenues for cyber threats, making businesses apprehensive about adopting these solutions.

    Speed and Availability

    With telecom companies and mobile device providers constantly upping their game, Internet and therefore distant desktops are available from greater portions of the globe than ever before and at a faster speed than we could have imagined not so long ago. This also means that when the versatility of multiple devices and the speed of light-based connectivity are absent or lets us down, solutions have to be found.

    The Remote Market Landscape

    Big Players and Brands

    The remote access and support market is competitive, with several big players like Microsoft, VMware, Citrix and more. These brands offer a range of solutions, from cloud-based services to on-premises installations, catering to various business needs. Here is a similar name without the price-tag attached: TSplus.

    Great Remote Access Features and Benefits

    Key Benefits to Expect

    When selecting a remote access solution, businesses should consider ease of use, cost-effectiveness, security and scalability.

    Key Features to Consider

    Whether as a service or self-hosted, remote software brings some must-haves such as application publication on any device for a product like TSplus Remote Access, or unattended access or UAC-screen capture for TSplus Remote Support.

    TSplus Key Features and Benefits

    TSplus stands out in this regard, offering user-friendly solutions that are cost-effective and scalable. TSplus Remote Access is designed to enable businesses to deploy and manage remote access with minimal effort and in great simplicity. Security is a top priority for TSplus in all its products, first and foremost Remote Access but also Remote Support. The latter is available on subscription rather than under permanent license and Mac OS support is included.

    Trends and Future Outlook

    Evolving IT and AI The IT landscape is continually evolving, with artificial intelligence (AI) playing a significant role. AI is increasingly being leveraged to enhance products and solutions around the globe. This drive to making everything more intelligent, adaptive and responsive is tempered by some and encouraged by others. One thing is sure, AI seems here to stay, in whatever form and quantity.

    Business Adaptation Businesses are adapting to these changes by integrating remote work, remote support, AI and other useful technologies into their operations. Remote access solutions are becoming integral to this transformation, enabling businesses to remain agile and responsive in a dynamic market.


    The world of business is undeniably moving towards a more remote and flexible model, driven by advancements in technology and changing workforce expectations. TSplus is at the forefront of this shift, providing SMEs with affordable remote access and screen control solutions that are not just effective and secure, but also user-friendly and scalable. As we look to the future, the potential for remote access solutions to evolve and integrate more advanced technologies, like AI, is vast. This evolution will undoubtedly open new possibilities for businesses, enabling them to thrive in an increasingly digital world.

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