Chrysler recently released a statement saying they will be recalling approximately 1.2 million Dodge Ram trucks after accidents were reported due to the loss of steering.
In the statement, Chrysler said they were “aware of six accidents and two injuries involving model-year 2008-2012 2500 and 3500 trucks and one additional accident with no injuries involving the remaining models.” The problem is the tie rod assembly. The trucks listed in the recall have tie rod connectors that can fracture and lead to steering problems. The campaigns were created to target 453,000 vehicles that may have tie rods that were not aligned correctly during assembly.
The customers affected by the recall are expected to be notified by mail in December and will need to schedule appointments to have their trucks serviced. Chrysler is hoping to begin working on the trucks in January, but some models, including the 4500 and 5500, may have to wait until later in 2014 when Chrysler can receive the replacement parts. The owners of these models can still bring their trucks to Chrysler to have them services in the meantime.
The United States customers are not the only customers who were affected. Customers in Canada and Mexico will also be receiving letters concerning the recall. Concerned customers can call 1-800-853-1403.
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