ApplicationDevelopmentNews articles

4 Strategies for Enterprise Content Management Success
4 Strategies for Enterprise Content Management Success

At the recent Enterprise World 2018 Conference, Stephen Ludlow, VP of Product Marketing at OpenText, spoke about the 4 strategies for content management success.

What Are Businesses Trying to Accomplish with AI-Powered Customer Support?
What Are Businesses Trying to Accomplish with AI-Powered Customer Support?

Everyone hates automated customer support… right? Actually, every customer hates automated customer support. Companies love it…

How Artificial Intelligence Will Affect eCommerce in the Future
How Artificial Intelligence Will Affect eCommerce in the Future

Because of AI’s efficiency and ability to give consumers a one-to-one experience, its use will continue to grow. A Gartner Study predicts that by 2020, as much as 85 percent of all customer interactions will be done without humans.

Google Reportedly Allows App Developers to Read the Private Messages of Gmail Users
Google Reportedly Allows App Developers to Read the Private Messages of Gmail Users

A new report from the Wall Street Journal has revealed that third-party app developers have…

Shopify's 'Ping' App Streamlines Customer Conversations for Merchants
Shopify’s ‘Ping’ App Streamlines Customer Conversations for Merchants

As an entrepreneur, time is your most valuable resource, especially when you’re in a highly…

5 Best CRM Mobile Apps for Doing Business on the Go
5 Best CRM Mobile Apps for Doing Business on the Go

Entrepreneurs today are busier than ever, working even when they’re away from the office. A…

Google's Speech-to-Text API Gets a Big Overhaul That Could Benefit Businesses
Google’s Speech-to-Text API Gets a Big Overhaul That Could Benefit Businesses

Google has disclosed plans to improve its Cloud Speech-to-Text API using the same speech recognition…

As Predicted, Whatsapp Launches a New App for Business Users
As Predicted, Whatsapp Launches a New App for Business Users

In recent years, WhatsApp has been trying to monetize its more than 1.3 billion users…

Facebook Plans to Enter Home Device Market With 'Portal'
Facebook Plans to Enter Home Device Market With ‘Portal’

Facebook may have pulled the plug on its digital assistant plan, but that does not…

What's New with the Google Assistant?
What’s New with the Google Assistant?

At CES today, Google has announced a series of new partnerships and device connections for…