CustomerExperienceNews

Update: Interestingly JC Penney has now set the video to private. JC Penney has put out a video apologizing for alienating loyal customers, and essent...

Google Compute Engine Available For Cloud Platform Gold Support Customers

Google announced today that Computer Engine is now available to Google CLoud Platform's Gold Support customers. Product manager Navneet Joneja writes...

Amazon Launches Shopping App For Canadian Customers

Amazon.ca has launched a new Shopping app for iPhone, iPad, Android and Windows Phone. The app is presumably like its American counterpart. “We are excited to further enhance t...

Amazon Redshift Now Available To All Customers

In November, Amazon Web Services announced Redshift, a "fast a...

Sprint Purchases Midwest Spectrum, Customers From U.S. Cellular

Sprint announced today that it will acquire PCS spectrum and customers from U.S. Cellular for $480 million. Parts of Illinois, Indiana, Michigan, Missouri, Ohio, and the Chicago a...

Windows Phone, HTC Outscore The Rest In Customer Satisfaction

Remember when the Siri told iPhone users that the Nokia Lumia 900 was the best smartphone o...

Dish Network Customers Can Watch The Walking Dead Season 3 Premiere Online For Free

AMC announced today that it will offer Dish Network customers the first episode of the upcoming The Walking Dead Season 3 in a free live stream. "In response to DISH taking awa...

GoDaddy: Service Restored For Most Customers

Update: GoDaddy says service is completely restored, and that the outage was not the result of a hack. Full statement...

Mobile Pay Options About To Increase With Merchant Customer Exchange

A group of retailers, including Walmart, Target, 7-Eleven, Best Buy, CVS, Lowe's, Shell, Publix, Sears, Alon, Darden, HyVee, Michael's and Sunoco are teaming up to offer customers...

What Google Now Can Teach You About Reaching Your Customers

At Google I/O last month, Google revealed what could be th...

New Microsoft Office Gets Customer Preview Ahead Of Windows 8 Launch

Microsoft may be getting into the hardware business with Surface, but the company still has a tight hold over the enterprise market. The company's suite of productivity software is...

The Authentic Poker Experience Comes To iOS

Zynga has become somewhat of a leader in the virtual Poker world with Zynga Poker for iOS. It's still t...

Citrix’s Bytemobile Acquisitions Lands Mobile Carriers as Customers

As we reported earlier, Citrix, a cloud-based specialist, has announced their inte...

Twitter, Facebook Becoming Popular Tools for Customer Service

A new study from Sword Ciboodle, a customer service provider, and thinkJar, a customer service consulting firm, shows that most businesses are incorporating social media sites like...

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