“When people look at what’s happening with Amazon trying to get into their businesses, the need to transform is also front and center for every c-level executive,” says Adobe CEO Shantanu Narayen. “Given that Adobe’s been through our own transformation they want to experience that same benefit that we have been able to see.”
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EnterpriseMarketingNews
Microsoft Expects ‘Halo Effect’ From Winning Pentagon JEDI Contract
Fresh off of winning the Pentagon’s $10 billion JEDI contract, Microsoft CEO Satya Nadella said…
Salesforce Launches Single Souce of Truth | Benioff: A Computer Science Holy Grail
Salesforce CEO Marc Benioff says that Salesforce is now entering the fourth stage of computing, the pursuit of Single Source of Truth. The official name is Customer 360 Truth and it is a new set of capabilities that allow companies to connect, authenticate and govern customer data and identity across Salesforce.
DataWallet Puts You In Charge of Your Data, Says CEO
DataWallet is basically a digital wallet that holds all of your personal data, says DataWallet CEO Serafin Lion Engel. If Twitter was to give you a DataWallet you would see exactly all of the data that you create on Twitter. At the end of the day what DataWallet does is put you in control of your data.
Amazon Web Services Will Open Data Centers In Spain
Amazon Web Services (AWS) announced it is planning on opening data centers in Spain, making…
Infosys & SAP Announce Alliance to Accelerate Clients’ Enterprise Digital Transformation
SAP SE announced a collaboration program with Amazon Web Services (AWS), Google Cloud and Microsoft…
Adobe CEO Focused On Delivering Innovation
We’re in rarefied atmosphere, says Adobe CEO Shantanu Narayen. We’re focused on delivering an incredible innovation roadmap across all three of our clouds. We look forward to sharing more about our forward-looking strategy at the analyst meeting at MAX. We do look forward to the FA meeting.
The Agreement Cloud Is Going To Be The Next Big Cloud, Says DocuSign CEO
The new cloud opportunity that we see is in the Agreement Cloud, says DocuSign CEO Dan Springer. It is going to be the next big cloud because we think this is about bringing multiple clouds together. We work strongly with ERP and strongly with CRM. What connects them is the agreements those companies do.
AI-Powered Conversational Bots Are Changing the Game, Says LivePerson CEO
You are messaging them. You are doing what’s natural to you. That’s really what we see as changing the game. We made a big pivot two years ago and launched a whole new platform. There’s a bigger future in bots and AI than there was in chat.
Huge Wave Of Digital Transformation, Says Salesforce CEO
“There’s a huge wave of digital transformation,” says Salesforce co-CEO Keith Block. “A lot of these different technologies are coming together. I have the opportunity and Mark has the opportunity to go around the world and talk to a lot of other CEOs. There’s just this huge imperative around digital transformation.
The Over-the-Top Marketing Juggernauts Have Arrived
Bundling is a smart idea and free services feel like a better value. I think what we are going to get for the first time in over-the-top is the marketing juggernauts have arrived. Guys who market things for a living. This is what Disney does better than any company in the media space.
How Non-Amazon Retailers “Leaned Into” Prime Day To Increase Sales
“Retailers and brands took advantage of the buzz, the demand, the awareness, that Amazon has created and really rode that wave for great growth,” says Rob Garf, VP of Industry Strategy and Insights for Salesforce. “Retailers didn’t just ignore Prime Day, but they leaned into it.”
Uber CEO: We Expect This Business To Be Very Profitable
“Not only do we expect to hit cashflow break-even, but we expect this business to be very profitable at maturity,” say Uber CEO Dara Khosrowshahi. “I think that going forward our spending declines as a percent of revenue. So when you’re growing trips 35 percent year on year your spending is going to increase.”
Our Machine Learning Platform Helps Brands Retain Their Customers, Says Medallia CEO
“We’re a platform that helps some of the biggest brands in the world really understand their customers in live time and communicate with them while they’re in an experience,” says Medallia CEO Leslie Stretch. This helps them retain their customer and perhaps sell them another experience. It’s this machine learning platform that does that.”
Salesforce Commerce Page Designer – Creates Experiences With Clicks Not Code
“We have something brand-new we call the Commerce Page Designer,” says Mike Micucci, CommerceCloud CEO…
EmployeeXM – The “Coolest” and “Most Sophisticated” Employee Experience Product
“There’s a gap between what they think is happening and really what’s going on,” says…
Jeff Bezos: We Need To Have Billion Dollar Scale Failures
“At Amazon, we still take risks all the time,” says Amazon CEO Jeff Bezos. “Our failures have to grow with the company. We need big failures if we are going to be moving the needle. We need to have billion dollar scale failures. If we are not, we are not swinging hard enough.”
The Power is Going From Companies To Consumers, Says Drift CEO
“The most important thing for us and the reason we exist is that all the power is going to all of us, the buyers and consumers,” says Drift CEO David Cancel. “It’s going from companies to consumer buyers. We (as consumers) dictate everything now so every company in the world has to modify how they sell and service to make us happy.”
Yext Delivers a New Paradigm in Search, Says CEO
“Search has changed,” says Howard Lerman, CEO of Yext. “It used to all be about websites where you’d type in a keyword and you get ten blue links back on a page. Today, when you search you just get an answer. The companies that put answers out there from them are the ones that are going to win in this massive paradigm shift.”
Text Conversations Build Customer Relationships, Says Twilio CEO
We are starting to see companies where not only can they text you but you can text them, says Twilio CEO Jeff Lawson. That’s the nature of a conversation. That’s how you build relationships over time. It’s two way. The leading companies are figuring this out.