Last November Amazon.com announced its initiative called "Frustration-Free Packaging" aimed at reducing the amount of packaging materials and making them easier for customers to open.
Now the company has added two new features allowing customers to provide feedback on both Amazon's and manufacturer's packaging. Customers can now rate Amazon's packaging on a four-point scale ranging from "too small" to "way too big."
UPS said Monday that all U.S. based eBay sellers now have a direct, free connection from within eBay to the shipping system UPS WorldShip.
eBay sellers can now import their information into WorldShip without having to manually enter data. Sellers can export shipping data from WorldShip and automatically update their orders with UPS tracking numbers.
Online retailers cannot risk raising shipping prices. The sluggish economy combined with high fuel prices are hurting Americans financially but Amazon.com and other online retailers are unlikely to increase shipping costs out of fear of losing customers.Contracts with shippers may protect Amazon and some others as companies look for ways to cut costs. Companies such as Amazon and Overstock depend on low or free shipping to attract business.
The price for inserting media like books, movies, music, and video games on eBay drops in response to angry seller feedback.
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