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online shopping Articles

Kaboodle Adds Real-Time Product Search
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Online social shopping service Kaboodle said today it is re-launching its website to improve its product-discovery engine.

Kaboodle says it has improved its end-user experience by offering real-time product search, which provides the ability to see products that are the most popular based on user-set parameters, such as items from a specific store, within a specific category, and related items.

Online Shoppers Want More Interactivity From Retailers
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Consumers want online retailers to be more interactive and offer more personalization features according to a new a survey from IBM.

The changing economy has led to a smarter consumer who uses technology to make more informed buying decisions, exchange information with others, make purchases on-the-go and shop multiple channels.

Online Retail Sites See Holiday Surge
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Online retail websites experienced significant growth in November as the holiday season officially kicked off, according to a new report from comScore.

Cyber Monday Sales Reach $887 Million

Cyber Monday sales were up 5 percent compared to a year ago reaching $887 million and matching the heaviest online spending day on record, December 9, 2008, according to the latest report from comScore.

"We’ve seen an encouraging start to the online holiday shopping season and it would appear that retailers’ aggressive and early marketing efforts have so far succeeded in persuading consumers to open their wallets online," said comScore chairman Gian Fulgoni.

Online Shoppers Have Bigger Holiday Budgets Than Offline Shoppers
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Compete has shared some findings from a new study on consumer holiday shopping behavior. According to the firm, active online buyers (consumers who intend to spend over 30% of their holiday budgets online) have bigger budgets than other shoppers. Furthermore, they are more likely to spend that money on Black Friday.

Holiday Shoppers Want Deals Even More Than They Did Last Year
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Google has used its Insights for Search tool to provide some data about consumers’ searching behavior when it comes to things like discounts, free shipping for the holidays, coupons, and promotional codes.

More People Relying On The Internet To Buy Vehicles
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Searching online for used vehicles has become the primary way for consumers to locate used automobiles, according to new a report by J.D. Power and Associates.

Amazon Completes Acquisition of Zappos
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Update: Amazon announced the completion of its acquisition of Zappos.com today. The Zappos management team will remain intact, and Zappos will operate independently with its headquarters in Las Vegas.

Original Article: Zappos CEO Tony Hsieh sent an email to Zappos employees today informing them that Amazon is becoming the only shareholder of Zappos stock. The following video from Jeff Bezos was also posted on the Zappos Blog:

More People Plan To Shop Online During The Holidays
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 More people plan to shop online during the holiday season this year (55%) compared to last year (49%), according to a new survey by MarketLive and the E-Tailing Group.

More than a quarter (26%) of shoppers plan to buy more gifts online, up from 21 percent last year. Eighty-five percent of consumers report the main reason for shopping online is still time savings, but 40 and 38 percent of shoppers respectively also rate wish lists and reviews as increasingly important.

Consumers Can Now Get Billed Later for eBay Purchases
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eBay and PayPal announced today that they are now offering Bill Me Later as a payment option during checkout. This means that "qualified" customers in the U.S. can now buy items and pay for them over time without using a credit card.

The option will be available for Buy It Now and approved auction purchases on eBay. It is also available at "tens of thousands" of online stores that accept PayPal Express Checkout.

Majority Of Consumers Will Shop Online During The Holidays
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More than half (62.8%) of consumers plans to spend the same or cut back on their holiday purchases compared to 2008, according to a new survey by Burst Media.

Although consumers plan to be thrifty with their spending this holiday season, the majority (85.3%) will shop online.

With the current economic concerns, the survey found only 14.6 percent of respondents plan to spend more this holiday season than they did in 2008, while one third (32.7%) expect to spend less and 30.1 percent plan to spend about the same as they did last year.

Ask Introduces New Deal Feature
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Ask.com has added a new feature to its search engine homepage designed to help online shoppers find the best deals on the Web.

The IAC owned property has introduced "Ask Deals," a proprietary database of more than 1 million savings offers from national and local retailers across hundreds of product categories.

The Ask homepage now features a new tab labeled "Deals" for users who only want to view the best offers online. The Ask Deals database is continuously updated to provide users with the most current savings offers.

Coupon Site Reports Big Growth for Online Sales
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Ebates, a site that many big-name brands offer rebates and coupons through, released its online retail report for August, finding that online sales through the site grew 57% during the month, compared to the same time period a year ago.

The categories that showed the biggest growth were: department stores, baby % kids, books & magazines, apparel & shoes, and health & beauty. In fact, only one category covered by Ebates showed decline – home décor.

Online Shoppers Missing Out On Coupon Savings
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The majority of online shoppers who use coupons are missing out on savings by using invalid or expired coupons, according to a new report commissioned by Coupon Craze and conducted by Harris Interactive.

The majority (94%) of online shoppers have had an expired or invalid coupon code but more than half (57%) have continued with their purchase despite not being able to use the coupon.

Poor Customer Service Holding Back E-Commerce Sales
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Earlier this month comScore released its Q2 retail e-commerce sales estimates, which indicated that US online retail spending dropped from the same period from last year. This is only the second time that has happened.

eBay Affiliate Program Goes from CPA to CPC
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eBay has announced "Quality Click Pricing" for the eBay Partner Network affiliate program. The company describes this as a new payout structure designed to further reward affiliates who drive incremental transactions on eBay, and who send "value buyers" to the company’s sites.

PayPal Intros New Student Accounts

eBay-owned PayPal has launched a new way for teenagers to shop online with PayPal and in stores with the "Student Card," part of the "Student Account." The account comes with a number of capabilities for parental monitoring.

Features include:

Online Back-to-School Shopping Not Too Popular
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It doesn’t look like too many people plan to do their back-to-school shopping online. eMarketer looks at a combination of studies from BIGresearch and the National Retail Federation, Deloitte, and OfficeMax. These studies paint similar pictures, and they just don’t show too many intentions from parents to turn to the web as the school year draws near.

Online Shopping Affected By Security Fears
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The economy has not played a significant roll in the way people shop online, according to a new study released by McAfee and conducted by Harris Interactive.

Online Spending In The U.K. Set To Double
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Online spending in the U.K. is set to increase from $14.6 billion to as much as $34.9 billion in annual sales by the end of 2011, according to a new report by PayPal.

This 137 percent growth in online spending means consumers in 2011 will spend the equivalent of about $705 for every U.K. adult – more than doubling the current annual online spending.

Online Shoppers Wary Of High Shipping Costs

Close to half (45%) of online shoppers have abandoned their carts multiple times in the past three weeks due to high shipping costs, security concerns and lack of convenience, according to a new survey released by PayPal and conducted by comScore.

High shipping costs was the most commonly given reason for cart abandonment with the average cost of abandoning U.S. shopping carts reaching $109. The survey found that providing shipping costs upfront might have led to 40 percent to complete the purchase.