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Online Reviews Articles

Etsy Is Changing The Way Reviews Work Etsy Is Changing The Way Reviews Work
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Back in April, Etsy launched a seller survey aimed at collecting feedback from its community that it would go on to use to make changes to the site’s feedback system. This week, the company announced those changes. In an effort …

Businesses Continue To Bash Yelp As Investor Bets It’ll Be Dead In 2 Years Businesses Continue To Bash Yelp As Investor Bets It’ll Be Dead In 2 Years
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It hasn’t been a great week of PR for Yelp. While the company made its own news by expanding into Brazil, much of the media coverage has been about businesses bashing the company and its alleged practices and even included …

Can Yelp Reviews Be Trusted? Can Yelp Reviews Be Trusted?
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Yelp asks in a blog post, “What good are online reviews if you can’t trust their authenticity?” That’s a really good question, and an important one that review sites have to grapple with as businesses and spammers constantly try to …

People’s Court’s Judge Milian ‘Horrified’ By Business Owner’s Yelp Story People’s Court’s Judge Milian ‘Horrified’ By Business Owner’s Yelp Story
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Yelp is looking for increased user trust as it recently announced more consumer alerts aimed at letting users know about businesses who have been caught with fake reviews. Businesses, on the other hand, continue to voice their frustration with the …

You Can Now Leave Full Reviews From Yelp’s Mobile App You Can Now Leave Full Reviews From Yelp’s Mobile App

Yelp should be getting a big boost to its number of reviews now that the company just announced it has added the ability to leave reviews from mobile devices. Starting today, iPhone users will be able to write and publish …

Is Yelp Getting Better For Businesses? Is Yelp Getting Better For Businesses?
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Yelp has always been about helping local businesses find customers, and helping potential customers find local businesses of interest. Despite the general functionality of the service, there have been plenty of complaints from businesses who feel that Yelp has hurt …

Yelp Sues Site That Sells Yelp Reviews Yelp Sues Site That Sells Yelp Reviews
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Ever tried to purchase a Yelp review? There are sites out there that sell them. One is called BuyYelpReview.com, and it’s currently being sued by Yelp, so you might want to hold off if you’re getting any shady ideas. Yelp …

Yelp Matches Users’ Photos With Their Reviews, Displays Them Together Yelp Matches Users’ Photos With Their Reviews, Displays Them Together
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Yelp announced today that it will now display user-uploaded photos in-line with review text on business reviews. This will put imagery more directly in users’ faces, obviously. Yelp simply matches photos and reviews contributed by the same Yelp user for …

Yelp: Consumers, On Average, Can Rely On Our Content Yelp: Consumers, On Average, Can Rely On Our Content
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At the LeWeb conference in London this week, Yelp CEO Jeremy Stoppelman took to the stage to discuss his business with host Loic Le Meur. Inevitably, the topic of fake reviews and the Review Filter came up. This has been …

Google Updates Spam Detection For Reviews, Warns SEOs Google Updates Spam Detection For Reviews, Warns SEOs
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Google announced that it has made some improvements to its spam detection algorithms that increased the number of reviews that appear on some Google+ Local pages. Do you think things have gotten better? Let us know in the comments. Google’s …

Yelp Earnings: Net Revenue Up 65% Year-Over-Year Yelp Earnings: Net Revenue Up 65% Year-Over-Year

Yelp released its Q4 and full-year 2012 earnings report on Wednesday after market close. The company posted net revenue of $41.2 million for the quarter, a 65% year-over-year increase. Yelp also posted a $5.3 million net loss for Q4. Cumulative …

Yelp Tops 100 Million Uniques For First Time Yelp Tops 100 Million Uniques For First Time

Yelp announced today that it surpassed 100 million unique vistors on its site in January, marking the first time in Yelp history it has had that many uniques in a month. “That’s an all-time high for traffic to the desktop …

Google Is Letting Anonymous Users Review Businesses Google Is Letting Anonymous Users Review Businesses
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Online reviews are a hot button issue right now, particularly as one case involving Yelp reviews has attracted some media attention. You can read about that here. Basically, a woman was sued for defaming remarks, as she claimed in reviews …

Yelp Reviews Ruled Free Speech Until Proven Defamatory. Right Call? Yelp Reviews Ruled Free Speech Until Proven Defamatory. Right Call?
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Last month, in a case of free speech vs. business reputation, a Virginia judge ordered Yelp (and Angie’s List) user Jane Perez to change negative reviews on the sites, which cast a contractor as a thief. The contractor, Christopher Dietz …

Court Orders Yelp User To Change Review. Slippery Slope? Court Orders Yelp User To Change Review. Slippery Slope?
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This week, a Virginia judge ordered a Yelp user to change a negative review. Before we get into the specifics, just think about that for a second. Do you use Yelp (or any other service for that matter) to discuss …

Dumbest Online Recipe Receives the Most Smartass Comments Ever

Let’s be honest: online recipes are a minefield. Sure, the user ratings system employed by most online recipe sites help bring the cream to the top and push the crap to the bottom – but every now and then you’re …

Unselfish Reasons for Writing Online Reviews [Infographic] Unselfish Reasons for Writing Online Reviews [Infographic]
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We all like to share our experiences and writing an online review is one of the most effective and efficient ways to do it. I love online reviews, and judging by the amount available out there, so do a lot …

Peer Reviews Trump Advertising [Infographic] Peer Reviews Trump Advertising [Infographic]

It started out with larger purchases, I would go online and check to see what other people had to say. If the reviews were mixed, I would give it a try, but if they were overwhelmingly bad, it was off …

RateBeer Announces Best Beers of 2012, Over 3.5 Million Reviews RateBeer Announces Best Beers of 2012, Over 3.5 Million Reviews

Online beer mecca RateBeer has just announced their Best of 2012 Awards, and a Belgian Quadrupel takes the blue ribbon. Westvleteren 12, a product of Westvleteren Abdij St. Sixtus, topped the list of 50 best beers. The beer, a RateBeer …

Mobile Devices Playing Larger Role For Holiday Shopping
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Nearly one-third of Americans say while they are at a store looking at product, they tried to find a better deal on their mobile device, according to a new report from GfK Roper, conducted on behalf of SapientNitro.

Thirty-three percent say while out shopping, they email or texted someone to tell them about an experience at a store, such as finding a deal or gift. Nineteen percent have used their phone to post something to Facebook, MySpace, Twitter or other social networking sites about their holiday shopping experience.

Social Media Users Aim To Influence Others
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Nearly two-thirds (64%) of online Americans use social media, and the majority (84%) of social media users reveal information about themselves via social platforms, according to a new poll from Harris Interactive.