J.D. Power Articles

Hyundai Cars Rank High in J.D. Power APEAL Study

J.D. Power has released its yearly Automotive Performance, Execution, and Layout (APEAL) Study, grading vehicle manufacturers on the customer appeal of their new vehicle models. According to the study, Hyundai vehicles are some of the most appealing non-premium brand vehicles …

AT&T Tops J.D. Power Purchase Experience Survey AT&T Tops J.D. Power Purchase Experience Survey
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Earlier this month, J.D. Power released the results of its “2013 U.S. Wireless Customer Care Full-Service Performance” study. The report showed that AT&T ranks number one among top U.S. mobile providers when it comes to customer service satisfaction. Today, J.D. …

Umbria Listens, Accepts J.D. Power Bid

J.D. Power and Associates acquired Boulder-based reputation tracker Umbria to get a better handle on what people say about quality and satisfaction with products and services.