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Infographic Looks At Social Media’s Impact On CRM Infographic Looks At Social Media’s Impact On CRM

FanHub recently put out this infographic looking at how social media is transforming CRM, sharing stats around communication, expectations, and user interface. “Customers are getting chatty,” says FanHub’s D’Ana Guiloff. “With instant access to brands via social media, people are …

Growth Rate Of Social Apps Compared Growth Rate Of Social Apps Compared

This week, GlobalWebIndex released a new report about global trends in social platform usage. It found that SnapChat is the fastest-growing social app, followed by Kik Messenger. It’s interesting that the top fastest-growing social apps are completely independent of any …

Facebook Gives Restaurants New Menu Feature Facebook Gives Restaurants New Menu Feature

The web is getting better for restaurants this year. Facebook just announced a new feature that will help restaurants show off their menus to users. “When looking for a great meal, people often turn to Facebook to find a restaurant’s …

If Online Media Is Decaying, Is Facebook to Blame? If Online Media Is Decaying, Is Facebook to Blame?

You’d probably laugh if some higher up at Little Caesars posted an epic diatribe blasting the state of modern pizza. You might scratch your head if this exec, let’s call him Bob, ranted about lesser quality pizza, and how the …

The Pope’s Not Joining Facebook, It’s Just Too Abusive The Pope’s Not Joining Facebook, It’s Just Too Abusive

The internet, in particular, offers immense possibilities for encounter and solidarity. This is something truly good, a gift from God – Pope Francis, January 2014 Well, maybe not Facebook. The Pope (the Pope’s Vatican social media team) does have a …

Facebook Privacy Default Now ‘Friends’ for New Users, the Rest of Us Get the Privacy Dinosaur Facebook Privacy Default Now ‘Friends’ for New Users, the Rest of Us Get the Privacy Dinosaur

Facebook has just announced a small change to new user privacy and an new initiative for old user privacy that at its core, wants to make sure that people are sharing everything with the correct audience. You know, like only …

Facebook App To Start Listening To And Identifying Music, TV Shows, Movies Facebook App To Start Listening To And Identifying Music, TV Shows, Movies

Facebook is releasing a new feature for its mobile apps that listens to what users are listening to or watching on TV, so they can easily share it with their friends. Think about it like a Shazam for Facebook that …

Facebook Extends Video Ads Into More Countries Facebook Extends Video Ads Into More Countries

Facebook announced that it is introducing its Premium Video Ads in Australia, Brazil, Canada, France, Germany, Japan, and the UK with a limited number of advertisers. These ads have been tested in the U.S. since December. The ads begin playing …

Mick Foley To Make Big Announcement On Facebook

Mick Foley posted on Facebook on Sunday that he will be making a big announcement regarding his future on the social media site on Tuesday afternoon, but gave no hints as to what it might be. “After giving the matter …

Facebook Reportedly Makes $500 Million Ad Deal Facebook Reportedly Makes $500 Million Ad Deal

Facebook has entered into a multi-year advertising partnership with Publicis Groupe, according to a report from AdAge. It’s said to be worth about $500 million. The report includes this quote from Laura Desmond, CEO of Starcom MediaVest Group which led …

Facebook Reportedly Launching New Snapchat Competitor, Possibly Soon Facebook Reportedly Launching New Snapchat Competitor, Possibly Soon

It appears that Facebook hasn’t yet given up on its dream of having its own app for ephemeral messaging. According to a new report from Financial Times, the company is very close to launching yet another attempt at a Snapchat …

Mom Banned from Facebooking About Kids, Hitler Mom Banned from Facebooking About Kids, Hitler

If a judge orders, as part of a probation deal, that you must stop ranting about Hitler and your family on Facebook, you should probably take it seriously. An appellate court has ruled that banning a woman from posting about …

Benji Madden Dating Cameron Diaz?

Good Charlotte guitarist Benji Madden is reportedly dating The Other Woman star Cameron Diaz. A source revealed to US Weekly that the dalliance between Madden, 35, and Diaz, 41, is “very new,” and that the two are “just hanging out.” …

Miss Beazley, Former White House Dog, Passes Away

Miss Beazley, a Scottish terrier who was the pet of former President George W. Bush, passed away Saturday after a battle with lymphoma. The former White House dog was nine. Miss Beazley (October 28, 2004 – May 17, 2014), was …

Instagram Likes Will No Longer Be (Embarrassingly) Shared to Facebook Instagram Likes Will No Longer Be (Embarrassingly) Shared to Facebook

Here’s an example of how a single social networking action can produce drastically different results on two different social networks. Imagine you’re scrolling through your Instagram feed and you come across a photo of your friend on the beach. Aw, …

Post Snowden, Tech Companies Are Much More Transparent and Protective of User Privacy Post Snowden, Tech Companies Are Much More Transparent and Protective of User Privacy

In May of 2013, the Electronic Frontier Foundation published their third-ever “Who Has Your Back” report, which looks at major tech companies and how they stack up when it comes to protecting user data and privacy. In the six criteria …

BIA/Kelsey: U.S. Social Ad Revenues To Hit $15B In 2018 BIA/Kelsey: U.S. Social Ad Revenues To Hit $15B In 2018

BIA/Kelsey released its latest U.S. Social Local Media Forecast looking at 2013 – 2018. The firm expects social media ad revenues in the country to grow from $5.1 billion in 2013 to $15 billion in 2018. This would represent a …

Mark Zuckerberg Turns 30, His Self-Proclaimed Cutoff Age for Youthful Intelligence Mark Zuckerberg Turns 30, His Self-Proclaimed Cutoff Age for Youthful Intelligence

Back in early 2007, when he was just 22 years old and running a company of about 20 million registered users, Facebook CEO Mark Zuckerberg told a crowd at the Y Combinator Startup School event at Stanford that “young people …

Facebook Opens FbStart Startup Help Program To Everyone Facebook Opens FbStart Startup Help Program To Everyone

At f8 a couple weeks ago, Facebook announced FbStart, a new program to help mobile startups grow. Upon announcement, only f8-attending developers were able to apply, but the company announced on Wednesday that registration is now open to all. “Any …

Facebook Kills Mostly-Dead Poke and Camera Apps Facebook Kills Mostly-Dead Poke and Camera Apps

Facebook has officially killed two apps that were already mostly dead and hadn’t been updated in forever–Poke and Camera (or Camera•, to be precise). If you try to find either in the App Store, you’ll come up empty handed. Facebook …

Facebook Recommends Fake News Facebook Recommends Fake News

Facebook is drawing some criticism for recommending questionable content to users with its “related articles” algorithm. Given the company’s recent focus on becoming a news provider, that’s not a good thing. In December, Facebook began displaying sets of articles under …