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Study Says Social Media Sucks at Driving Traffic

People, apparently, don't want to leave the comfort of Twitter and Facebook

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There are 111 Comments. Add Yours.
  1. I’m not surprised by these findings.

    I believe people look at tweets or posts with links as a sales pitch.

    And many are.

    What would be different if the links were content oriented and provided value as you say content is a critical driver. My guess is it takes time to build a reputation as a value driven content provider.

    Art

  2. I agree many don’t click the links to any posts anymore…they only want to read the heading about the article and that’s it…it does make you whence at your marketing/strategy plan and say… let’s start over!

  3. Yes, I have heard the same thing about Social Media not offering much in the way of SEO or in the way of driving traffic. The conventional back links through blogs and forums etc. still are the tried and true way of increasing traffic.

  4. let’s start over! the social media dont offer much in the driviing traaffic

  5. While I can accept the numbers in this research I do not agree with the conclusions.

    The traffic you get from social media is to your freshest content. The traffic from google is to all of your pages.

    I believe that a more interesting data would be to take all the landing pages that you had traffic for from social media and compare the percentage of traffic to THESE pages from the search engines.

    Any other comparison does not show you the full picture and value of social media and misleading.

    Guy

    • Guy,
      Traffic sent from search engines lands on only one page as well. And no matter where traffic comes from if the user is not engaged its one page and gone.

      Additionally marketing your freshest content on any site is where the user will land.

  6. I agree with the studies findings, although I think the reliability is a little shaky. I don’t think social media sites were meant for driving traffic to websites. They were meant for people to interact with one another. I do think social media sites are valuable to businesses as a way of communicating and interacting with their customers, and to build brand awareness.

  7. It all depends on how you market to the people on the social media sites.
    If you use direct marketing on these sites you will fail.

    What is Social media? It is a place to talk, share and socialise. It is not a place to be directly sold to and this is one of the biggest mistakes marketers make. You need to talk to people first and share in what interests them.

    If you want more traffic to go to your sites you must be prepared to socialise first before you do any marketing.

  8. I think the success of these sites driving traffic comes down to people not knowing how to use the tools to their advantage. There are a lot of sales pitches and too much noise on twitter, which means for your message to be noticed by enough people you have to send it at the right time before it gets pushed down the page and disappears forever.

    I have had some great networking opportunities through twitter and facebook (better with facebook) and I think that is important.

    If you are looking at twitter and facebook solely to drive traffic I wouldn’t recommend it, I would focus on search placement. It is my #1 source of traffic because my target market are looking for me not the other way around!

  9. doesn’t say how effective paid ads on facebook are. This may affect how SEO companies will provide link building and social media submission services.

  10. I would say, that social media is a very powerful thing but only at times. You cannot expect every news to go viral, and every content to spread like wild fire! But search engine marketing is more or less consistent, because of their very nature. People visit search engines to “search”, not come across something nice while they are chatting with their friends.

  11. When advertising my products on social media sites i noticed a boom in sales, right away. I advertised the products i sell online trough Hyves.nl (a dutch social media site) and Facebook.com. Facebook allowed me very good targeting and it got me more sales than google (despite the fact i have a very good ranking there) and/or google ads. So it all depends on how you can target your market and FB is very helpful in targeting the correct market. I also advertise on a site called ‘Marktplaats’ (ebay owned), and Marktplaats outperforms them all by far.

    For non-commercial purposes, posting a few links on FB carefully will work fine too.

  12. People do not go to social events to then shop for things they need. So why would online change this???… This is norhing but common business sense!!!

  13. I would like to clarify. Using posts on social sites won’t drive volume traffic. However Facebook Ads are highly effective when demographic capabilities are applied along with proper looking ad.

  14. Great post. Not sure if I agree with the findings of the report regarding traffic generated from social sites such as twitter. We are very active on twitter (@BusyBeeCandles) and have a growing following. We receive a significant proportion of our business from twitter by advertising promotions, vouchers etc. I think a lot of companies simply get it wrong when it comes to interacting with their customers. Who cares what you had for breakfast? Everyone takes note if your offering an exceptional deal.

  15. It might be that people visit the social sites (facebook, twitter, etc) because they want to interact with their friends and family; and they don’t go there for shopping :-)

  16. This article confirmed my thoughts as I checked the reports. No traffic from Social media sites. I even started to think that I do something wrong with those Social media sites.

  17. it is totally true what you are saying i am totally convinced with that
    i tied to do that with my website hunting in jordan http://12caliber.com/ but as you said ( Social Media Sucks at Driving Traffic )
    best regards
    shanker

  18. What about YouTube? We get more referrals from there than from all social media combined.

    • There are exceptions to the rule. Question is do you generate sales/leass from your youtube marketing efforts?? Is so great! If not rhen its a waste

  19. Very vague study. It doesn’t tell you anything unless you know which sites and types of sites were measured. For our sites (powerpets and petadoptworld) we use the social media sites to generate return visits (quite successfully), which is important since due to the nature of the industry, visitors don’t start spending until after their 10th+ visit.
    The value of social media sites (for sites like ours) is really in building loyalty, something that isn’t possible on search engines yet – though Google+ may change this.

  20. I have been tracking my Google Analytics and have found the same information there. I still continue with Social Media advertising, only as a secondary source of traffic, but I focus more on getting my links into Google’s sights.

  21. I believe thats right..I make friends,they start to trust me and once in awhile they spend money with me..Am I getting rich like I had hope or even making a few bucks from sign ups? Not even close. I have great offers but no one believes you because of all the scams floating around and I can’t say I blame them..I donno what the answer is…Seems there all too busy Texting/Tweeting/Facebooking stupid crap about American Idol or Beavis an Butt head or god knows some other unproductive garbage that won’t produce a dime and more than likely take some of their money at some point.

    • Exactly, you should do some research on consumer intent. If you go to a concert are you likely to look for a coupon for diapers while you are there???

      Online changes nothing but the processing. Human nature remains unchanged for the most part offline & online.

  22. This indicates social media should not be treated as just a source of traffic. Instead it is relative content related to your site’s content/theme. Used properly it can add credibility to your online presence and thereby increase ROI from your website. This means we need to focus on the friends we have rather than focus on getting more friends.

  23. Kate Lennon

    Well, while I tend to agree with the overall conclusion – that social media isn’t effective at driving traffic to private websites – I am a bit wary of the stats presented here, and what they actually mean. For example: “social media sites…. send 11% of traffic to content pages” – what exactly does this mean? Are we talking about paid-for ads or links posted in message, groups fb pages, or what? Are we talking about “messages” that are clearly commercial promotions, or are we talking about messages in which people invite their fb friends to check out a link? Are we including video links/views? Are we talking about unique visitors (to fb, etc), or does “f traffic” include users who login twenty times a day?
    There are too many variables and unknowns in the figures given.

    Having said that, I have been using social media (mainly fb and Twitter) to promote my websites for almost two years now, and I have to say the results have been very disappointing – especially when one takes intro account the amount of time and dedication that is required to build up a fb or twitter “following” in the first place. It seems to me that it takes as much, if not more, effort to get people to “like” your fb page, or follow you on Twitter, as it would to get people to visit your website through other, less time-consuming methods of promotion. It is also true – as suggested in the article – that social network users (especially fb users) are extremely reluctant to leave their fb “comfort zone” to explore other websites or other online communities. It’s almost as if they are passengers on a liner in the Pacific, and have little or no interest in the other ships and small boats that they sail past. Their minds are in a particular mode, and it requires too much mental effort to “switch tracks”.
    To be honest, the only reason I’ve persisted for so long with social media is because I’ve read countless articles (supposedly by experts) talking about how incredibly effective social marketing is as a tool for driving traffic to websites. For a long time I kept thinking, “I must be doing something wrong”, but in fact I don’t thing I was, and I am rapidly coming to the conclusion that social media marketing is, if not a complete waste of time, then at least highly over-rated.

  24. I think the study is correct. What they really mean is that the hype behind social media giving websites traffic is really just hype. I mean its OK to have social media like twitter accounts, facebook pages etc but they dont do alot in terms of sending you traffic compared to what google will send you if you seo optimiize correctly.

    Social media is good for things like branding, spreading the word, selling directly but I would not invest money into social media sites to get traffic unless it was worth it and delivered a ROI. Testing is the way to go!

  25. I agree with the article, at least in my case. Tried Clutter I mean Twitter, Facebook, Ning etc. traffic generated was hardly a trickle. 99.5% of my traffic comes from generic search.

    Now what really gets on my nerves is all the SEO companies calling and emailing trying to promote Social Media to me. If they had “REALLY” visited my sight and done their research they’d see I’m already out there.

  26. I think that the retweets and reposts are still quite valuable for SEO proposes. It tells Big G that people like that link because it doesn’t know if actually somebody clicks on it. So your site gets some free social media SEO. That sounds actually good to me :)

  27. I agree with this article 100%.
    Almost all tweet followers that i receive, are pretty much as a sales pitch, of a product or information service that they are trying to sell me. Driving traffic with social media to your sites, really does not work.

  28. I use social media as a networking tool, not specifically to increase visitors to my website. I’ve met valuable leads that turned into opportunities which definitely drove traffic to my website. If it wasn’t for social media I would have never made those contacts and my website/company would never have gotten the exposure it did.

  29. People don’t become leads any more. They research online, confer on social media and make decisions from what they’ve found online.

    So why should you expect them to drive traffic to old fashioned methods and why are you using old fashioned metrics to measure the effect?

    The problem isn’t new methods don’t work. It’s you.

  30. This is pretty fascinating as I use Google, Facebook and Twitter to drive traffic to my website menshealthcures.com.

    My findings equally confirm that the majority of my traffic is from Google, though I am trying to diversify to attract a broader group of people, and not held hostage to Google’s whims.

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