Hotel Guests Want Free Wi-Fi More Than Anything

    April 11, 2012
    Chad Sweely
    Comments are off for this post.

Back in the days before the Internet became an integral part of our lives, a hotel was simply a hotel, where not many criteria was involved, other than it having a bed to rest on overnight while traveling a long distance. Now, with our lives and occupations having to be plugged-in (so to speak) into the Internet all the time, there is a necessity for wireless internet being in the hotel.

According to a study performed by Hotels.com, 38% of hotel guests chose free wi-fi over any other amenity provided by the hotel they were staying in. This amenity succeeded at the top, where free breakfast (25%) and free parking (18%) fell right below it.


This premise makes perfect sense, because the common medium that helps people stay connected to their business, family, and friends is the Internet. This is even more validated with the use of smartphones and tablets dominating the tech industry.

I do have to say, when I travel around the country, a hotel that offers free wi-fi is definitely part of the criteria where I stay overnight.

To show how important free wi-fi is at hotels, I provided some tweets from the Twitter community that are microblogging about their hotel’s wi-fi connection.

All I want to do right now is download the Electric Daisy Carnival documentary to watch on the plane tomorrow, but the hotel wifi is bogus.(image) 5 days ago via TweetDeck ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

the wifi at this hotel is so perf I’m tearing up a bit.(image) 5 days ago via Twitter for iPhone ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

Finally has a hotel with WiFi lol. @ Traders Hotel, KL(image) 6 days ago via Twitter for iPhone ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

Hotel has free wifi. SCORE.(image) 6 days ago via TweetDeck ·  Reply ·  Retweet ·  Favorite · powered by @socialditto

Is free wi-fi a priority for you when choosing a hotel? Let us know below in this post’s comments section.

  • http://www.travlgo.com Gary Halpin

    Being an Hotel Manager for years I began introducing WiFi into hotels from 2000. At first it was sparcely utilised and now I have to agree with your post and the obvious results from surveys performed, Without WiFi an Hotel would get lost. However there are obviously relaxation Hotels where WiFi would probably be banned as part of the overall experience.

    TV tea/ coffee etc are not the pre-requisite anymore for guests!