Yahoo Mail has been experiencing some technical difficulties with service disruption for some users due to the severing of an underwater cable, which the company says was caused by a third party.
This morning at 9:45 PST, Yahoo said, “The underwater cable cut affecting our network has now been located. Testing and repairs are currently taking place. The Yahoo engineering team continues to monitor email traffic. Thank you for your patience.”
In another update, it said, “Some customers may have receive[d] an error when attempting to access their Yahoo mail or their Yahoo Small Business Email account webmail. Due to this impacting both Yahoo Mail and Yahoo Business Mail customers, our engineering team are working towards a resolution as quickly as possible.”
Service has been disrupted throughout the weekend. In an update as early as Thursday afternoon, Yahoo said, “We are aware that Yahoo Mail is slow or inaccessible for some of our users. The issues were a result of an underwater fiber cable cut, caused by a third party while fixing a separate cable. The engineering team has rerouted email traffic to mitigate accessibility issues. A cable repair ship has been mobilized and will be at the site this weekend. We apologize for the inconvenience as we certainly understand email is a critical service for our customers.”
Here’s what the Twitterverse is saying about Yahoo Mail:
Further updates will be made here as they become available.
Image via Yahoo