Top 100 Restaurants In US for Service

In recognition of how vital service is to the dining experience, OpenTable, Inc., a provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions for restaurants, has announced the 2012 Diners’ Choice Award winners for the 100 restaurants in the United States providing the best service. These awards reflect the combined opinions of nearly 5 million reviews submitted by verified OpenTable diners for more than 12,000 restaurants in all 50 states and the District of Columbia.

Regionally, the honorees span 29 states and Washington, D.C. The South reinforces the notion of southern hospitality, with 22 restaurants in the region being singled out for best service. The Northeast boasts 15 winning restaurants, including 10 in New York alone. The Pacific region accounts for 14 winners, 10 of which are in California, as does the Mid-Atlantic, with six restaurants in Virginia claiming spots. Eleven winners come from the Great Lakes Region, four of which are in the Twin Cities area. The Pacific Northwest and the Southwest follow with seven honorees apiece. The Rocky Mountain States count five winners, while the Central Plains has four, three of which are in Missouri. One restaurant in Hawaii also earned a nod.

Superior service can be found across a number of cuisines. Restaurants serving American food, however, account for 40 winners. French restaurants earned 25 places on the list. Steakhouses followed with 17 spots. Seven Italian restaurants are among the winners. Other cuisines include continental, global international, Japanese, seafood, and sushi.

“The most memorable part of a meal may not be just what’s on your plate, but also, that exceptional staffer who goes the extra step to ensure an enjoyable dining experience,” says Caroline Potter, OpenTable’s Chief Dining Officer. “These winning restaurants understand this concept and have consciously created a culture of hospitality that is embraced by both front and back of house professionals. Whether it’s a grand gesture, such as a tour of the kitchen, or a simple one, like a warm smile from an attentive server, diners are coming away from these restaurants feeling special.”

The Diners’ Choice Awards for the top 100 restaurants providing the best service are generated from nearly 5 million reviews collected from verified OpenTable diners between February 2011 and January 2012. All restaurants with a minimum number of qualifying reviews were included for consideration. Qualifying restaurants were then scored and sorted according to the highest average rating in the service category.

Based on this methodology, the following restaurants, listed in alphabetical order, comprise the top 100 restaurants with the best service in the U.S. according to OpenTable diners.