Yelp Will Label Businesses That Engage in Overtly Racist Behavior

Yelp has announced it will start labeling businesses that engage in overtly racist behavior.

Yelp: 61% Of Restaurant Closures Permanent

By far, the hardest hit segment of the economy impacted by the forced government closures mandated by various state governor executive orders over the last six months has been restaurants.

Google Cloud & Sabre Partner ‘To Build The Future Of Travel’

Google Cloud and Sabre announced a 10-year partnership that will see Sabre move to Google Cloud and the two companies work “to build the future of travel,” according to a press release. Sabre is a travel company that was originally…

The Next Silicon Valley? Try Ohio—Columbus-Based Venture Capital Firm Raises $350 Million

Business Insider is reporting that two ex-Sequoia investors have raised $350 million to invest in Midwestern startups. Mark Kvamme left Sequoia nearly a decade ago and, after a brief stint in Ohio Governor John Kasich’s cabinet, invited Chris Olsen—another Sequoia…

AI Learns to Write Convincing Fake Reviews on Yelp

Savvy netizens have learned to be a bit distrustful of online reviews. For one thing, fake reviews glowingly recommending a service or a product can be easily bought. On the other hand, there are those reviews that seem genuine enough…

Facebook Launches Recommendations to Find Local Businesses

Facebook continues to see itself as more than just a social platform for people to share posts, pictures and videos. Today, Facebook announced a Yelp like feature called Recommendations that users can opt-in to. “When you write a Facebook post…

Square Adds Facebook Ad, Yelp Features

Square announced some additions to its Customer Engagement offering. Customer Engagement is a suite of tools aimed at helping businesses grow sales with customers after they’ve left the store. The new additions are Facebook ad integration and an Automated Campaign…

Yelp Adds Resources To Help Businesses With Their Pages

Yelp announced this week that it has some new and improved resources in its Support Center to help businesses update their business pages. Yelp’s Morgan Remmers runs down the updates on the company’s business owners blog: General Business Info Updates:…

Yelp On Defensive Again, This Time Regarding Wages

Yelp is no stranger to controversy, and this time it finds itself making headlines after now former employee Talia Jane wrote a lengthy open letter to CEO Jeremy Stoppelman complaining about not being compensated enough. Do you think Jane was…

Yelp Gives Businesses Social Analytics Via Sprinklr

Yelp has entered a data partnership with social media monitoring platform Sprinklr to enable businesses to monitor Yelp reviews and analyze sentiment. This is the first such partnership Yelp has made and could prove quite beneficial for local businesses using…

Did You Know About Yelp’s Improved Revenue Estimate Tool?

About three years ago, Yelp launched its revenue estimation tool to enable local businesses to compare their Yelp-driven business to the national average. It would multiply customer leads sent from Yelp each month by the business’s average revenue per customer…

Companies Pay Up For Fake Yelp Reviews

New York Attorney General Eric Schneiderman announced settlements with Machinima, Inc. and three other companies in separate investigations regarding the companies’ role in posting fraudulent content on the Internet. This includes fake Yelp reviews. Machinima agrees to pay $50,000 for…

Yelp Discusses Its Local Ad Sales Efforts

Yelp released its financials for Q4 on Monday. With the company’s everlasting battle to debunk “conspiracy theories” about its business practices back in recent headlines, we checked in with what the company had to say on its earnings conference call.…

Yelp Earnings Out, CFO Steps Down

Yelp just released its financials for Q4 and full year 2015 with revenue of 153.7 million (up 40% year-over-year) for the quarter. Cumulative reviews grew 34% to approximately 95 million. Local advertising accounts grew 32% to approximately 111,000. CEO Jeremy…

2 Years After Highly-Publicized Facebook Breakup, Eat24 Page Becomes ‘Yelp Eat24’

Back in 2014, Eat24 made a lot of headlines when it publicly “broke up” with Facebook. In response to the decline in organic reach that the page (and many others) were facing at the time (causing Pages to have to…

Yelp Shows Users View Counts For Their Reviews

Yelp announced that all users can now see how many people have viewed their reviews for the 90 days prior. This should only encourage people to post more reviews, because people love to see stats about the things they’ve done…

Here’s Who Small Businesses Are Voting For, According to Yelp

Yelp recently released its first annual Small Business Pulse survey finding that most small businesses expect to have a good year in 2016. The company reached out to U.S. 900 small businesses, finding that 85% that are active on Yelp…

Yelp Finds Small Businesses Expecting A Good Year

Yelp has released some findings from its first annual Small Business Pulse survey, which reached out to 900 small businesses in an effort to learn more about their focus in 2016. According to the company there is a great deal…

Yelp Findings Suggest A Great Week For Small Businesses

Last week, Yelp released findings from a Harris Interactive poll it commissioned to gain insight into consumers’ holiday plans when it comes to local businesses. It found that 64% of Americans plan to patronize local independent retailers, and that 7…

Yelp Reviews Under Government Spotlight

On Tuesday, Yelp and other members of the Consumer Electronics Association, including Zenefits and R Street Institute, briefed Congressional staff, businesses, and advocacy organizations on SLAPPs (Strategic Lawsuits Against Public Participation) and what it calls “chilling impacts” of lawsuits filed…