Famed drag racer Tom McEwen once said, “It doesn’t matter what they say about you as long as they spell your name right.”
I’m not sure Papa John Schnatter agrees. He doesn’t want bad press. And he doesn’t want his employees playing fast and loose with customers’ names either.
On January 6, Minhee Cho ordered from Papa Johns walked into Papa John’s in NYC. Upon receiving her order, she also got a receipt. Which she photogtraphed. And tweeted.
Minhee Cho never meant to set off a fire storm. She doesn’t want a lot of attention and calls. She just wanted her friends to know how she had been treated. But, the whole thing took off on its own.
Papa John’s apologized:
“This act goes against our company values, and we’ve confirmed with the franchisee that this matter was addressed immediately and that the employee is being terminated,” the pizza company said. “We are truly sorry for this customer’s experience.”