Microsoft has announced it has fixed the Teams outage that impacted users much of Wednesday.

Users started reporting issues with Teams Wednesday morning. The issues resulted in choppy video, messages that weren’t displaying and messages that only displayed after quitting and reopening the app.

Although Microsoft originally thought the issue only impacted North America, they later confirmed that users in South America were affected as well. The company worked on the issues most of the day, confirming they were resolved Wednesday evening.

We’ve completed all recovery processes and have confirmed through extended monitoring that the issue is resolved. Additional details can be found in the admin center under TM240228.

— Microsoft 365 Status (@MSFT365Status) February 18, 2021