LG has confirmed it is shutting down its Android update servers, meaning remaining devices will no longer receive updates after June 30, 2025.
LG announced in mid-2021 that it was shuttering its phone business, a move that many viewed as a major loss to the industry. While not a major player, LG consistently delivered some of the most innovative designs that were beloved by its customers. The company’s decision was largely the result of its phone division losing some $4.5 billion over the previous five years.
Despite exiting the market, LG promised at least three years of smartphone software updates, ensuring customers could continue safely using their phones for the normal length of time. Customers have actually received an extra year over the initial promise.
According to the company’s website (machine translated from Chinese), its Android update servers will shut down June 30, 2024.
We sincerely thank all customers who have always supported LG electronic mobile products.
Here, the following termination service notice is made for LG Electronic Mobile Mollipoppy Upgrade (FOTA), Update Center and LG Bridge.
The instructions are as follows:
- Termination service: LG electronic mobile phone mollusk upgrade (FOTA), update center (App service ), LG Bridge service (PC Tool)
- Applicable products: LG electronic mobile phone full product
- End date: June 30, 2025 00:00 [ Korean time, GMT+9]
- After the termination of this service, it will no longer provide software upgrade services. If necessary, please upgrade the software before the service is terminated on June 30, 2025. ( End of service All software upgrade services including service center upgrade ).
- Since the APP update service is no longer provided, the preset APP deleted during initialization cannot be downloaded.
- The personal data collected during the service delivery process will be destroyed immediately after the service is terminated. However, when personal data needs to be kept in accordance with the provisions of the relevant laws and regulations and the internal policies of the company, personal data will be properly kept within the prescribed time in accordance with the provisions of the relevant laws and regulations.
LG’s presence in the smartphone industry will be sorely missed, but users should begin looking for alternatives in order to remain safe and secure.