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Yelp Articles

Is Yelp Getting Better For Businesses? Is Yelp Getting Better For Businesses?
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Yelp has always been about helping local businesses find customers, and helping potential customers find local businesses of interest. Despite the general functionality of the service, there have been plenty of complaints from businesses who feel that Yelp has hurt …

Yelp Sues Site That Sells Yelp Reviews Yelp Sues Site That Sells Yelp Reviews
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Ever tried to purchase a Yelp review? There are sites out there that sell them. One is called BuyYelpReview.com, and it’s currently being sued by Yelp, so you might want to hold off if you’re getting any shady ideas. Yelp …

Yelp Matches Users’ Photos With Their Reviews, Displays Them Together Yelp Matches Users’ Photos With Their Reviews, Displays Them Together
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Yelp announced today that it will now display user-uploaded photos in-line with review text on business reviews. This will put imagery more directly in users’ faces, obviously. Yelp simply matches photos and reviews contributed by the same Yelp user for …

Yelp Adds Feature To Let Customers Pay Businesses Yelp Adds Feature To Let Customers Pay Businesses

Yelp announced the launch of a new feature for business owners today, which lets them encourage actual transactions from customers right from Yelp. Yelp says it will help business owners “close the loop” between customers discovering them on Yelp and …

Yelp Now Uses More Data For ‘Nearby’ Suggestions Yelp Now Uses More Data For ‘Nearby’ Suggestions

Yelp has made some changes to its Nearby feature to make it more useful and show suggestions for places that are near you. Suggestions are based not only on location, but also on previous Yelp check-ins, reviews, Yelp friends, time …

Here’s What Yelp Said About Future E-Commerce Products Here’s What Yelp Said About Future E-Commerce Products
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This week, Yelp CEO Jeremy Stoppelman spoke at the LeWeb conference in London. SocialTimes initially reported on some comments he made, indicating that Yelp is considering going into e-commerce, which we covered here. Le Web has since released the entire …

Yelp: Consumers, On Average, Can Rely On Our Content Yelp: Consumers, On Average, Can Rely On Our Content
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At the LeWeb conference in London this week, Yelp CEO Jeremy Stoppelman took to the stage to discuss his business with host Loic Le Meur. Inevitably, the topic of fake reviews and the Review Filter came up. This has been …

Yelp Is Reportedly Looking To Get Into E-Commerce Yelp Is Reportedly Looking To Get Into E-Commerce
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According to one report, Yelp is considering getting into ecommerce with a potential on-site shopping feature. Yelp CEO Jeremy Stoppelman spoke at the LeWeb conference in London. According to SocialTimes, he said the company is considering supporting ecommerce. The report …

Yelp: We Don’t Extort Small Businesses Yelp: We Don’t Extort Small Businesses
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Yelp has been accused of extorting businesses by burying positive reviews for businesses who won’t advertise with them, and surfacing those reviews if they do advertise. The company staunchly denies that this is happening, but there have been multiple reports …

Yelp Launches Revenue Estimation Tool Yelp Launches Revenue Estimation Tool

Yelp announced the launch of a new “revenue estimator” tool, which lets local businesses compare their Yelp-driven business to the national average as found in a recent Boston Consulting Group study. According to that study, local businesses with free Yelp …

Yelp Earnings: Net Revenue Up 65% Year-Over-Year Yelp Earnings: Net Revenue Up 65% Year-Over-Year

Yelp released its Q4 and full-year 2012 earnings report on Wednesday after market close. The company posted net revenue of $41.2 million for the quarter, a 65% year-over-year increase. Yelp also posted a $5.3 million net loss for Q4. Cumulative …

Yelp Tops 100 Million Uniques For First Time Yelp Tops 100 Million Uniques For First Time

Yelp announced today that it surpassed 100 million unique vistors on its site in January, marking the first time in Yelp history it has had that many uniques in a month. “That’s an all-time high for traffic to the desktop …

Yelp Now Displays Health Inspection Scores for Restaurants in Participating Cities Yelp Now Displays Health Inspection Scores for Restaurants in Participating Cities
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Yelp has partnered with the local governments in San Francisco and New York to put health inspection scores on the pages of the cities’ restaurants. It’s part of a bigger open data initiative, however, that Yelp hopes will enable other …

Yelp Reviews Ruled Free Speech Until Proven Defamatory. Right Call? Yelp Reviews Ruled Free Speech Until Proven Defamatory. Right Call?
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Last month, in a case of free speech vs. business reputation, a Virginia judge ordered Yelp (and Angie’s List) user Jane Perez to change negative reviews on the sites, which cast a contractor as a thief. The contractor, Christopher Dietz …

Court Orders Yelp User To Change Review. Slippery Slope? Court Orders Yelp User To Change Review. Slippery Slope?
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This week, a Virginia judge ordered a Yelp user to change a negative review. Before we get into the specifics, just think about that for a second. Do you use Yelp (or any other service for that matter) to discuss …

Restaurant Plays Peeing Patrons Their Negative Yelp Reviews

Online reviews have been pissing off restauranteurs for many years now, and Yelp is one of the biggest offenders. I feel their pain – I mean, some woman gets in a fight with her boyfriend and then has one cold …

Larry Page Talks To FTC, Yelp Thinks Google Does Evil Things Larry Page Talks To FTC, Yelp Thinks Google Does Evil Things
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Google CEO Larry Page met with FTC officials in Washington on Tuesday, according to a report from Bloomberg. As previously reported, the FTC is close to closing its antitrust investigation into Google and recently gave Google a matter of days …

Yelp Adds Restaurant Menus With User-Uploaded Photos Yelp Adds Restaurant Menus With User-Uploaded Photos

Yelp is rolling out a new Menus feature, which compiles visual menus along with Yelp reviews and user-uploaded food pictures. These will be accessible from business pages, on the website and the Yelp app. You can find them under “Explore …

Yelp Sued Over “Best Of” City Recommendations Yelp Sued Over “Best Of” City Recommendations
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If you’re a Yelp user, you’re probably familiar with their “Best of” feature that appears at the top of city pages. For instance, visiting Yelp’s Denver page gives users a best of snapshot complete with restaurants, nightlife, shopping, and various …

Yelp Acquires Qype, Shares Preliminary Q3 Financial Results Yelp Acquires Qype, Shares Preliminary Q3 Financial Results

Yelp has acquired European reviews site Qype. Yelp has acquired all of Qype’s shares, for about €18.6 million and 970,000 shares of Yelp’s Class A common stock, bringing the total purchase price to about $50 million USD. Qype is based …

Yelp Slaps Consumer Alerts On Business Pages For Those Who Have Paid For Reviews Yelp Slaps Consumer Alerts On Business Pages For Those Who Have Paid For Reviews
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Yelp announced today that it is now showing warnings to users when they have found businesses that have paid for reviews. If you are looking at such a business on the site, you’ll be greeted with a “Consumer Alert”. This …