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Yelp Articles

Can Yelp Reviews Be Trusted? Can Yelp Reviews Be Trusted?
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Yelp asks in a blog post, “What good are online reviews if you can’t trust their authenticity?” That’s a really good question, and an important one that review sites have to grapple with as businesses and spammers constantly try to …

People’s Court’s Judge Milian ‘Horrified’ By Business Owner’s Yelp Story People’s Court’s Judge Milian ‘Horrified’ By Business Owner’s Yelp Story
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Yelp is looking for increased user trust as it recently announced more consumer alerts aimed at letting users know about businesses who have been caught with fake reviews. Businesses, on the other hand, continue to voice their frustration with the …

You Can Now Leave Full Reviews From Yelp’s Mobile App You Can Now Leave Full Reviews From Yelp’s Mobile App

Yelp should be getting a big boost to its number of reviews now that the company just announced it has added the ability to leave reviews from mobile devices. Starting today, iPhone users will be able to write and publish …

Yelp Reports Q2 Earnings, Revenue Up 69% Yelp Reports Q2 Earnings, Revenue Up 69%
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Yelp released its earnings report for the second quarter on Wednesday with revenue up 69% year-over-year at $55 million, beating Wall Street expectations. The company also announced that cumulative reviews were up 41% year-over-year at over 42.5 million, average monthly …

Yelp Acquires SeatMe: Better Online Reservations and More ‘Closing the Loop’ Yelp Acquires SeatMe: Better Online Reservations and More ‘Closing the Loop’
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Yelp has announced that they have acquired online reservation startup and rising OpenTable competitior SeatMe in order to “further enhance the consumer experience by extending the convenience of easy, online reservations directly through Yelp to thousands of currently unserved businesses.” …

Yelp’s New Focus on ‘Transactions’ Starts with Food Delivery Yelp’s New Focus on ‘Transactions’ Starts with Food Delivery

Yelp, one of the leading places online to find both quick information and reviews for a variety of business types, wants you to be able to do more without leaving its cozy confines. To that end the company has just …

Is Yelp Getting Better For Businesses? Is Yelp Getting Better For Businesses?
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Yelp has always been about helping local businesses find customers, and helping potential customers find local businesses of interest. Despite the general functionality of the service, there have been plenty of complaints from businesses who feel that Yelp has hurt …

Yelp Sues Site That Sells Yelp Reviews Yelp Sues Site That Sells Yelp Reviews
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Ever tried to purchase a Yelp review? There are sites out there that sell them. One is called BuyYelpReview.com, and it’s currently being sued by Yelp, so you might want to hold off if you’re getting any shady ideas. Yelp …

Yelp Matches Users’ Photos With Their Reviews, Displays Them Together Yelp Matches Users’ Photos With Their Reviews, Displays Them Together
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Yelp announced today that it will now display user-uploaded photos in-line with review text on business reviews. This will put imagery more directly in users’ faces, obviously. Yelp simply matches photos and reviews contributed by the same Yelp user for …

Yelp Adds Feature To Let Customers Pay Businesses Yelp Adds Feature To Let Customers Pay Businesses

Yelp announced the launch of a new feature for business owners today, which lets them encourage actual transactions from customers right from Yelp. Yelp says it will help business owners “close the loop” between customers discovering them on Yelp and …

Yelp Now Uses More Data For ‘Nearby’ Suggestions Yelp Now Uses More Data For ‘Nearby’ Suggestions

Yelp has made some changes to its Nearby feature to make it more useful and show suggestions for places that are near you. Suggestions are based not only on location, but also on previous Yelp check-ins, reviews, Yelp friends, time …

Here’s What Yelp Said About Future E-Commerce Products Here’s What Yelp Said About Future E-Commerce Products
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This week, Yelp CEO Jeremy Stoppelman spoke at the LeWeb conference in London. SocialTimes initially reported on some comments he made, indicating that Yelp is considering going into e-commerce, which we covered here. Le Web has since released the entire …

Yelp: Consumers, On Average, Can Rely On Our Content Yelp: Consumers, On Average, Can Rely On Our Content
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At the LeWeb conference in London this week, Yelp CEO Jeremy Stoppelman took to the stage to discuss his business with host Loic Le Meur. Inevitably, the topic of fake reviews and the Review Filter came up. This has been …

Yelp Is Reportedly Looking To Get Into E-Commerce Yelp Is Reportedly Looking To Get Into E-Commerce
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According to one report, Yelp is considering getting into ecommerce with a potential on-site shopping feature. Yelp CEO Jeremy Stoppelman spoke at the LeWeb conference in London. According to SocialTimes, he said the company is considering supporting ecommerce. The report …

Yelp: We Don’t Extort Small Businesses Yelp: We Don’t Extort Small Businesses
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Yelp has been accused of extorting businesses by burying positive reviews for businesses who won’t advertise with them, and surfacing those reviews if they do advertise. The company staunchly denies that this is happening, but there have been multiple reports …

Yelp Launches Revenue Estimation Tool Yelp Launches Revenue Estimation Tool

Yelp announced the launch of a new “revenue estimator” tool, which lets local businesses compare their Yelp-driven business to the national average as found in a recent Boston Consulting Group study. According to that study, local businesses with free Yelp …

Yelp Earnings: Net Revenue Up 65% Year-Over-Year Yelp Earnings: Net Revenue Up 65% Year-Over-Year

Yelp released its Q4 and full-year 2012 earnings report on Wednesday after market close. The company posted net revenue of $41.2 million for the quarter, a 65% year-over-year increase. Yelp also posted a $5.3 million net loss for Q4. Cumulative …

Yelp Tops 100 Million Uniques For First Time Yelp Tops 100 Million Uniques For First Time

Yelp announced today that it surpassed 100 million unique vistors on its site in January, marking the first time in Yelp history it has had that many uniques in a month. “That’s an all-time high for traffic to the desktop …

Yelp Now Displays Health Inspection Scores for Restaurants in Participating Cities Yelp Now Displays Health Inspection Scores for Restaurants in Participating Cities
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Yelp has partnered with the local governments in San Francisco and New York to put health inspection scores on the pages of the cities’ restaurants. It’s part of a bigger open data initiative, however, that Yelp hopes will enable other …

Yelp Reviews Ruled Free Speech Until Proven Defamatory. Right Call? Yelp Reviews Ruled Free Speech Until Proven Defamatory. Right Call?
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Last month, in a case of free speech vs. business reputation, a Virginia judge ordered Yelp (and Angie’s List) user Jane Perez to change negative reviews on the sites, which cast a contractor as a thief. The contractor, Christopher Dietz …

Court Orders Yelp User To Change Review. Slippery Slope? Court Orders Yelp User To Change Review. Slippery Slope?
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This week, a Virginia judge ordered a Yelp user to change a negative review. Before we get into the specifics, just think about that for a second. Do you use Yelp (or any other service for that matter) to discuss …