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Small Businesses Struggle With Finding New Customers More Than Anything Else [Report]

Small Businesses Struggle With Finding New Customers More Than Anything Else [Report]

By Chris Crum April 14, 2014

Gallup and Wells Fargo recently released results from their Q1 2014 Small Business Index. The study found that attracting customers, targeting business opportunities, and finding new business were among the top challenges for small business owners in the U.S. 21% …

Google Is Working On The 'Next Generation' Of Panda Google Is Working On The 'Next Generation' Of Panda

Google’s Matt Cutts spoke at the Search Marketing Expo on Thursday, and reportedly said that the search team is working on the “next generation” of the controversial Panda update, which will be softer and more friendly to small sites and …

Yahoo Launches Yelp Integration For Local Search Yahoo Launches Yelp Integration For Local Search

We heard last month that Yahoo and Yelp were teaming up to add local business reviews to Yahoo’s local search results. Yahoo CEO Marissa Mayer reportedly revealed the partnership in an employee meeting. These things never stay inside the company. …

Google Puts Consumer Ratings In New AdWords Format Google Puts Consumer Ratings In New AdWords Format

Google announced that it is rolling out a new consumer ratings annotations format for search ads, which gives users “detailed” consumer opinion data. Don’t worry. They highlight the good ratings. Specifically, Google says the ads will highlight one or more …

Yelp Gets Blasted By Business Owners And Celebrity Yelp Gets Blasted By Business Owners And Celebrity

Yelp is taking some harsh criticism in the media once again. Its handling of fake reviews is coming under fire, as is its worth to consumers. Business owners are speaking out (as usual), and celebrity chef/TV personality/food writer Andrew Zimmern, …

Facebook Redesigns Timelines For Pages Facebook Redesigns Timelines For Pages

Facebook announced the launch of some changes to Pages, including a redesigned timeline, new options for admin tools and a new Pages to Watch feature. With the new Timeline design, all posts will appear on the right-side column, while the …

Matt Cutts: Small Sites Stand A Chance In Google Matt Cutts: Small Sites Stand A Chance In Google

Google has put out a new “Webmaster Help video” with the title “Can sites do well without using spammy techniques?” That’s a bit rephrased from the actual question that prompted the response: Matt, Does (sic) the good guys still stand …

Google Duplicates Business LIstings Google Duplicates Business LIstings

Google has run into some “complications” upgrading local businesses to the new Places dashboard. In some cases, businesses’ accounts and another accounts that they don’t control were both verified for the same business using the old Places dashboard. In other …

Square Tests 'Square Pickup' App Square Tests 'Square Pickup' App

Square is testing a new app called Square Pickup, available by invitation only. The app reportedly lets users order food from restaurants who use Square, and is testing with “several San Francisco restaurants”. Presumably it would be used with non-restaurant …

Report: Square Tests Giving Merchants Money Report: Square Tests Giving Merchants Money

According to a report from The Information, Square is testing giving merchants “thousands of dollars” in capital “to help them grow,” and is “considering raising another round of funding” that would delay an IPO. The company is also looking to …

Yelp CEO Urges Arizona Governor To Veto Bill Yelp CEO Urges Arizona Governor To Veto Bill

Yelp CEO Jeremy Stoppelman has written an open letter to Arizona Governor Jan Brewer, which was just posted to the company’s blog. Stoppelman urges Brewer to veto SB 1062, the controversial bill that would allow businesses in the state to …

Infographic Looks At Small Business Social Media Use Infographic Looks At Small Business Social Media Use

LinkedIn recently put out a report based on a survey of small business owners, looking at how they use social media, and how it drives growth for SMBs. Now, the company has put together an infographic sharing some more findings. …

Google Updates Quality Guidelines For Businesses Google Updates Quality Guidelines For Businesses

Google announced that it has made some tweaks to the Google Places Quality Guidelines, specifically for business names. The changes illustrate how you can add descriptors. Jade Wang announced the update ion a post on the Google Product Forums. Under …

Sprint Offers Its 'Framily' Plan To Small Businesses Sprint Offers Its 'Framily' Plan To Small Businesses

In early January, Sprint introduced a new “framily” service plan that allowed users to add up to 10 people to their plan regardless of their actual affiliation. In other words, a customer and 9 friends could all sign up on …

Google Adds Regional Dialects To Business Categories Google Adds Regional Dialects To Business Categories

Late last month, Google announced that it was adding 1,000 new categories in the new Places dashboard for businesses. This is an effort to significantly expand the breadth of available categories internationally. The announcement was made in the Google product …

Business Owner Details Getting 'Screwed' By Square Business Owner Details Getting 'Screwed' By Square
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Alex Shvartsman runs a small store called Kings Games in Brooklyn as well as its e-commerce counterpart. He’s been a longtime Square Reader user, and was an early adopter of Square Market, the company’s online storefront for small businesses. “I’ve …

Yelp Launches New Interface, Business Pages Yelp Launches New Interface, Business Pages

Yelp announced that it is rolling out a new site design along with a new look for business pages. Rather than making a few teaks, the’ve elected to take the “from the ground up” approach. The new design plays up …