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Google Refreshes Google Docs Presentations, Adds 50 New Features Google Refreshes Google Docs Presentations, Adds 50 New Features

Google announced a major refresh of Presentations in Google Docs, adding 50 new features, including transitions, animations, new themes, drawings, and rich tables. “A year and a half ago, we released completely new document, spreadsheet and drawing editors. Google Docs …

The Next Google Docs Features The Next Google Docs Features
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Google says a few of the top ideas it is prioritizing for Google Docs are: adding better header and footer functionality, making Google Docs available offline, and creating vertical merging in spreadsheets. The company recently opened its Product Ideas page, …

Google’s Les Paul Doodle Was A Productivity Killer Google’s Les Paul Doodle Was A Productivity Killer
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Too bad these folks didn’t write for an Internet news company, because then, their time on the Les Paul Google Doodle could be viewed as research… What we have here is, apparently, the Google Doodle that celebrated guitar legend Les …

Apple iWork Apps Come to iPhone, iPod Touch Apple iWork Apps Come to iPhone, iPod Touch
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Apple has announced the availability of its iWork productivity apps for the iPhone, iPod Touch, and iPad. These apps include Keynote, Pages, and Numbers. The apps have been redesigned for the touch interface of iOS (which will be getting an …

March Madness Breaks Records at ESPN

So, how many of you who filled out NCAA Tournament brackets are still alive after Thursday’s madness? Are you still confident in your Final Four picks? Did anyone pencil Morehead State into the Sweet 16? These are just some of …

Outside Innovation Starts With Inside Innovation

Outside innovation is a systematic process for sourcing, evaluating, and driving ideas through to funding and measuring success but it starts with understanding your internal innovation process. Innovation is an important topic for most companies, it is the essential source …

Salesforce Service Cloud 3 Unveiled, Social Customer Interaction Emphasized
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It seems like only yesterday that Salesforce was talking up Cloud 2. Now, today, they’ve unveiled Service Cloud 3, the company’s next-generation social contact centers, which will let companies interact with customers on "any social community". That means Facebook, Twitter, and any other social network via social media monitoring software Radian6. However, it’s just supporting Twitter out of the box, from the sound of it. 

Google Apps Users Get New Gmail Contacts Features

Google announced that it’s rolling out an updated version of Gmail Contacts for Google Apps. In addition to improvements made to Contacts for regular Gmail users last summer, the new version comes equipped with some business-specific features. 

Google Launches Cloud Connect Worldwide

Google has announced the worldwide availability of Google Cloud Connect for Microsoft Office. The product was first announced in November, spawned from the company’s acquisition of DocVerse, which specialized in real-time sharing and editing of documents. 

Cloud Connect lets Office users automatically sync and backup their documents with Google Doc, so they’re always accessible on the web, and able to be shared with others. 

Does Web Conferencing Hurt Business?
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I just saw a short online article summarizing results of a survey sponsored by CareerBuilder.com. The article had the provocative headline “Survey: Cutting business travel cuts business.”

It opened with two bullet points in bold face on a highlighted background:

Using Google Latitude For Business
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Using Google Latitude is and should be a personal thing – only to be used with people you trust. I use Latitude with my friends and make sure to only confirm close friends. However, recently I met a woman that works in marketing for a health organization.

Keeping Your Digital Talent Pipeline Full
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One of the huge issues you’re going to see play out starting this year is the movement and flux of those that work within the digital marketing and PR industries.

It’s not often talked about, but believe me, it’s a major concern for agency owners and businesses. How do you retain your top digital talent? How do you keep them happy? And, how do you keep your eye on the next hire?

Facebook Groups As A Small Business Intranet Option
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When Facebook Groups was unveiled last year, I was skeptical. Facebook tinkers with its platform so much (to its credit) that I sometimes just tune out. Professionally, I need to know about these changes. And, more importantly, I need to know how they impact my clients. But, this one just didn’t do much for me.

Until I started revisiting the tool recently.

What Your Social Media Community Manager Should Be Doing
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One of the essential hires for companies that want to affect real change as a social media savvy organization connecting with people and communities is a Community Manager.  During the social media discovery and initial learning phase the addition of a dedicated person is often unlikely, so the tasks a Community Manager would handle can be performed by a combination of a truly competent outside agency and moreso by multiple people within the company.

The Social Path to Organizational Transformation

Social media and marketing have become synonymous over the years. At the same time, social media is placing the customer back in customer service. Each movement represents important and overdue (r)evolutions within business, but this is just the beginning. With every step toward progress we make in social media, we uncover what’s necessary to make real headway in the progress of progress.

Brand Monitoring: Look at Brands That Are Doing it Right
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Listening. It’s a mantra we’ve heard PR, marketing and social media consultants preach to brands for the last two years. But, how many brands are really listening to their customers online?

I’m not talking about responding to comments on Facebook or Twitter. That’s fine, but at this point, it’s table stakes, don’t you think?

Millions Lose Their Skype Connections [Updated]
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Update 3: Now CEO Tony Bates has provided further explanation and apologies

Update 2: Parkes provided another update on the issue today:

7 Tips For Improving Your Business in 2011
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Holy cow! 2011 is right around the corner. This is the time when entrepreneur’s thoughts (aside from those focused on preparing for the holidays, of course) turn towards growing or changing their businesses in the New Year.

Smart. Because unless you want to be exactly where you are now, doing exactly what you’re doing today, you need to do something different. Otherwise, you’re guilty of insanity. And, to paraphrase the great ski film maker, Warren Miller, “…you’ll be one year older when you do.”

Google Cloud Connect May Be Important Piece in Google’s Overall Strategy
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Google announced a new feature of Google Docs today, called Google Cloud Connect for Microsoft Office. The feature comes from Google’s acquisition of DocVese, a company that specialized in the real-time sharing and editing of documents, earlier this year. They paid $25 million for it, and it could turn out to be a huge piece of the puzzle in winning over Microsoft Office users. 

Google Apps Gets Much More Useful to Businesses
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Google has widely expanded Google Apps to incorporate many more of the company’s offerings so that businesses and other organizations can use and administrate them more efficiently. Before Google Apps users only had access to a few of Google’s products like Google Docs, Gmail, Google Calendar, and a few others. 

No Real Social Media Plan? Try Starting With This.
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Coming up with a social media plan isn’t always the easiest thing to do for businesses. There are so many factors that come into play, even beyond the landscape of communities that actually exist. For example, business leaders need to ask questions like: How much time should be spent interacting with social media sites? How many people should be representing the company on social sites? How much of their time should be dedicated to it? Should it be the full-time job of one person? The full-time jobs of more people? Only part of the job for a lot of people? Etc. Etc. Etc.