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RIM Faces Lawsuit Over BlackBerry Outage RIM Faces Lawsuit Over BlackBerry Outage
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Remember that 4 day outage that left BlackBerry owners all over the world without BlackBerry Messenger, email and in some cases, web browsing? Did you think that it was over when RIM apologized and threw free apps at the affected …

Blackberry Apologizes For Outage With Free Apps Blackberry Apologizes For Outage With Free Apps
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Last week, Blackberry suffered service outages that affected millions of users all across the globe. Unsurprisingly, people found this to be anywhere from a minor to a significant annoyance – as functionality was affected in different ways for different people. …

BlackBerry Outage Persists But Is Improving, CEO Issues Apology BlackBerry Outage Persists But Is Improving, CEO Issues Apology
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BlackBerry Services are beginning to be restored in countries around the world following an outage that began in Europe and The Middle East and by Wednesday had spread to the Americas. BlackBerry users all around the world have had problems …

BlackBerry Services Down For North American Users BlackBerry Services Down For North American Users
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A disruption that has been going on for three days now has spread from Europe and the Middle East to North America today, as users are experiencing problems with many BlackBerry services. On Monday, European, Middle Eastern and African users …

BlackBerry Services Down For Some Users BlackBerry Services Down For Some Users
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BlackBerry users throughout Europe, the Middle East and parts of Africa have been experiencing problems with their service since early this morning. It looks like the problems that people are having involve accessing the web, BlackBerry messenger and roaming in …

Facebook Broken for Some Users Facebook Broken for Some Users
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Given that Facebook has become so integrated with the web at large, and in many people’s lives (wait until the Timeline feature rolls out), it can really suck when Facebook isn’t working like it’s supposed to. It can suck for …

YouTube Down For Some Users YouTube Down For Some Users
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Update: 04:37 EST: It’s back up for us. I have to say this is the first time I’ve seen this happen, and I’ve spent a lot of time on YouTube since I’ve been writing for WebProNews. I’ve had random videos …

Apple Store Down for Updates Apple Store Down for Updates

The Apple store at store.apple.com is down for updates. At first, there was no message appearing, but now Apple is saying: “We’ll be back soon. We are busy updating the store for you and will be back shortly.” Searching Twitter …

Facebook API Down, Affecting Farmville, Words With Friends and More Facebook API Down, Affecting Farmville, Words With Friends and More
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Facebook is currently dealing with some problems with API response time. Around 4 a.m. this morning, the API response time shot up dramatically and Facebook has been experiencing problems ever since. It appears that the worst part is over, but …

Yahoo Mail Down (For Some) – Users Considering Gmail Yahoo Mail Down (For Some) – Users Considering Gmail
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Some users of Yahoo services, and Yahoo Mail in particular are currently experiencing outages. Many have taken to Twitter to voice their complaints. An apparently official statement from Yahoo on the matter is making the rounds on Twitter as well. …

Netflix User Woes Continue to Pile Up Netflix User Woes Continue to Pile Up
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The good times just keep rolling for Netflix users. The company recently launched a major redesign of its site, which has been met with an incredible amount of hostility from users, many of which have found little if any improvement, …

The Return of Blogger The Return of Blogger
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Fear not, those of you who haven’t migrated over to the WordPress environment because Blogger.com and all of its services is back. After a substantial outing, Google’s blog service is operational once again, and deleted posts have begun returning. While …

Amazon Talks Preventing Future Outages, Says It’s Sorry Amazon Talks Preventing Future Outages, Says It’s Sorry

Amazon has finally released a big statement regarding the recent server disruptions it experienced, which led to some sites having massive losses in service, and people to question the reliability of the cloud. When I say that the statement is …

Amazon Outage Casts Shadow Over Cloud Perception Amazon Outage Casts Shadow Over Cloud Perception
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Amazon recently suffered some problems with some of its servers, which left some sites with large hiccups in their services. Amazon’s Elastic Compute Cloud (EC2) service had some issues, primarily in Virginia. Among the sites affected were Foursquare, Quora, Reddit, …

Amazon EC2 Server Issues Cause Web Havoc Amazon EC2 Server Issues Cause Web Havoc
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Amazon’s Elastic Compute Cloud (EC2) service has caused a bit of disarray around the web as servers have failed. Among the sites/services affected are Foursquare, Quora, Reddit, and Hootsuite (ht: The Next Web). The issues appear to be coming out …

Twitter Down For Some Users Twitter Down For Some Users
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Twitter users are having some problems accessing the site. What else is new right? We’re not seeing the usual fail whale, but the robot pictured above this time. Various Twitter apps appear to be working (we tested iPhone/Android/Mac), but Twitter.com …

Google Loses Gmail Users’ Email, Says It Will Be Back in Hours
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Some Gmail users have had some problems over the last day or so. Email messages have gone missing, along with labels, themes and other personalized settings. Google is working on fixing this. 

While only a small percentage of Google users was affected, that still accounts for thousands of users –  tens of thousands, according to ComputerWorld, who estimates the number to be about 35,000. 

Google Commits to 99.99% Uptime for Google Apps
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Google has announced that it has made some changes to its service level agreement (SLA) for Google Apps, to reduce the possibility that users will experience any downtime. The company says it has eliminated maintenance windows from the SLA, so Google will never plan for users to be down when they’re upgrading services or maintaining their systems. 

Communication Breakdown: When Email Goes Down
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At the end of December, some Hotmail users experienced problems with their email – it was gone. Messages and folders went completely missing from their accounts. Luckily, for those users, the emails came back. 

Microsoft says it recovered 100% of email and folders for the accounts affected. Unfortunately, for those who didn’t sign into their accounts between the time of the incident and the time the account was restored, any messages sent to their accounts during that time would have bounced. 

Skype Talks Outage and Prevention of Future Outages

Last week, millions of Skype users lost their connections and experienced various other issues with the service. Though the outage didn’t last much longer than a day, the sheer number of those affected created a huge blunder for the company. 

It didn’t take long for Skype to go on damage control mode, however. CEO Tony Bates himself jumped on the Skype blog a few times to provide updates, explanations, and of course apologies:

Millions Lose Their Skype Connections [Updated]
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Update 3: Now CEO Tony Bates has provided further explanation and apologies

Update 2: Parkes provided another update on the issue today: