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online shopping Articles

Coupon Site Reports Big Growth for Online Sales
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Ebates, a site that many big-name brands offer rebates and coupons through, released its online retail report for August, finding that online sales through the site grew 57% during the month, compared to the same time period a year ago.

The categories that showed the biggest growth were: department stores, baby % kids, books & magazines, apparel & shoes, and health & beauty. In fact, only one category covered by Ebates showed decline – home décor.

Online Shoppers Missing Out On Coupon Savings
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The majority of online shoppers who use coupons are missing out on savings by using invalid or expired coupons, according to a new report commissioned by Coupon Craze and conducted by Harris Interactive.

The majority (94%) of online shoppers have had an expired or invalid coupon code but more than half (57%) have continued with their purchase despite not being able to use the coupon.

Poor Customer Service Holding Back E-Commerce Sales
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Earlier this month comScore released its Q2 retail e-commerce sales estimates, which indicated that US online retail spending dropped from the same period from last year. This is only the second time that has happened.

eBay Affiliate Program Goes from CPA to CPC
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eBay has announced "Quality Click Pricing" for the eBay Partner Network affiliate program. The company describes this as a new payout structure designed to further reward affiliates who drive incremental transactions on eBay, and who send "value buyers" to the company’s sites.

PayPal Intros New Student Accounts

eBay-owned PayPal has launched a new way for teenagers to shop online with PayPal and in stores with the "Student Card," part of the "Student Account." The account comes with a number of capabilities for parental monitoring.

Features include:

Online Back-to-School Shopping Not Too Popular
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It doesn’t look like too many people plan to do their back-to-school shopping online. eMarketer looks at a combination of studies from BIGresearch and the National Retail Federation, Deloitte, and OfficeMax. These studies paint similar pictures, and they just don’t show too many intentions from parents to turn to the web as the school year draws near.

Online Shopping Affected By Security Fears
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The economy has not played a significant roll in the way people shop online, according to a new study released by McAfee and conducted by Harris Interactive.

Online Spending In The U.K. Set To Double
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Online spending in the U.K. is set to increase from $14.6 billion to as much as $34.9 billion in annual sales by the end of 2011, according to a new report by PayPal.

This 137 percent growth in online spending means consumers in 2011 will spend the equivalent of about $705 for every U.K. adult – more than doubling the current annual online spending.

Online Shoppers Wary Of High Shipping Costs

Close to half (45%) of online shoppers have abandoned their carts multiple times in the past three weeks due to high shipping costs, security concerns and lack of convenience, according to a new survey released by PayPal and conducted by comScore.

High shipping costs was the most commonly given reason for cart abandonment with the average cost of abandoning U.S. shopping carts reaching $109. The survey found that providing shipping costs upfront might have led to 40 percent to complete the purchase.

UK Consumers Fear Online Shopping
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Almost one in three Internet users are not shopping online in the UK due to lack of trust, according to a new report from the Office of Fair Trading.


John Fingleton

Of these Internet users, 30 percent identified a lack of trust as the main reason for holding them back, while 20 percent cited fears over personal security and 15 percent said they did not trust companies that sell online.

Internet Increases Consumers
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Online shoppers are loosening the grips on their wallets, but continuing to be cautious about where and how they spend their cash. To secure their business, online retailers need to persuade consumers that they’re offering the best product at the best price.

Internet Increases Consumers

Online shoppers are loosening the grips on their wallets, but continuing to be cautious about where and how they spend their cash. To secure their business, online retailers need to persuade consumers that they’re offering the best product at the best price.

Internet Increases Consumers

Online shoppers are loosening the grips on their wallets, but continuing to be cautious about where and how they spend their cash. To secure their business, online retailers need to persuade consumers that they’re offering the best product at the best price.

Internet Increases Consumers

Online shoppers are loosening the grips on their wallets, but continuing to be cautious about where and how they spend their cash. To secure their business, online retailers need to persuade consumers that they’re offering the best product at the best price.

One-Third Of Online Holiday Shoppers Ran Into Glitches

While the majority (64%) of online holiday shoppers had no problems making purchases, 36 percent did, according to a new survey from ecommerce development firm Guidance.

Among those that ran into difficulty, 13 percent said they had to abandon a very slow Web site while trying to shop, 8 percent said a Web site froze or crashed, 7 percent could not complete a purchase on their first try and 4 percent said a purchase they thought they had completed actually did not go through.

Consumers Asked To Avoid Online Shopping
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The International Council of Shopping Centers (ICSC) has launched a campaign asking consumers to shop locally at brick-and-mortar stores instead of shopping online. Their reason: online retailers don’t collect sales taxes and don’t support local jobs and community organizations.

Online Consumers Spending About The Same This Year
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Yes, online visits to retail sites have been up. Yes, retailers are seeing increases in transactions and visitors. What they’re not seeing, though, is more money spent per transaction, which could make things roughly square with last year.

Though there were 2 million more shoppers whipping about online on Cyber Monday, a 22 percent increase over last year and a full 34 percent of the shopping population did their shopping online, Cyber Monday revenue went up a paltry one percent.

Convenience Draws Holiday Shoppers Online

Consumers are more engaged this holiday season partly due to online promotions over Thanksgiving week, which offered discounts from 30 to 70 percent off products along with free shipping.

Convenience Draws Holiday Shoppers Online

What’s different is how early the season started, and the level of promotional activity driven by social marketing.

Yahoo Unloads Kelkoo
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Yahoo-owned comparison shopping site Kelkoo is Yahoo-owned no more. The European service was founded in 1999 and purchased by Yahoo in 2004 for €450 million. Prior to that it had been involved in deals with both Microsoft and Ask.

Holiday Shoppers To Spend More Of Their Budgets Online

More people will continue to choose to buy their gifts online this holiday season, citing convenience, time saving and price as the primary reasons for shopping on the Internet, according to a new survey from Nielsen Online.

More than half (53%) of consumers say price is the reason to buy online, compared to 46 percent last year. Convenience is also a major factor for shopping online with 76 percent of consumers citing the ability to shop 24 hours a day and 74 percent saying it saves them time when they shop online.

The Difference in Holiday Growth: Online and Off

As the holidays approach, are people going to do their shopping online or off? Well, both of course, but Hitwise shares some data that sees online shopping growth at 4.19% over the past four weeks, and that is up from 1.94% growth from the same period last year.