Microsoft announced a new service update for Microsoft Dynamics CRM, coming in Q2, which will bring mobile access to the product, surely a long overdue feature for users. Mobile access is becoming an increasingly important element to just about all …

Firefox 10 launched today as a silent update so as not to disturb intrepid Web users. The update, as we reported yesterday, brings new features to the browser, but nothing worth celebrating over. The update features extension improvements with most …

IBM unveiled today a new set of software and services for social analytics in the enterprise. The main software product is IBM Connections for analytics, real-time data monitoring, and collaborative networks through IBM’s SmartCloud services. Included in the new offerings, …

Whisper Systems, a company that provides mobile security products for Android, has been acquired by Twitter. The company’s products, which aim to enterprise-ify phones and tablets, include WhisperCore, WhisperMonitor, Flashback, RedPhone and TextSecure. WhisperCore integrates with Android to provide disk …

You know how when something happens in the world and it immediately hits the Internet in near realtime via Twitter or other social media? Say there’s a plane crash. Today, there’s a high probability this will make its way to …

Microsoft and Yahoo have been Google’s main rivals for years. As Google has expanded into more and more product areas, it has taken on plenty of competition in a wide variety of industries. Apple and Facebook are two of its …

Google and SAP announced a partnership today at the AlwaysOn Summit. This will allow customers to pair SAP enterprise analytics with Google Maps and Google Earth in what the companies call an “industry-first collaboration to help customers tackle ‘big data’ …

While there are many benefits involved with social media, there are also a lot of potential risks, especially for regulated industries. Businesses that want the easy way out choose not become involved in social media, which is often to the disappointment of consumers.

We all know that there is a lot of noise in social media. This noise is not only a result of more social media adoption by brands, but it is also a result of bad content. Unfortunately, noise impacts both consumers and brands.

Google has launched Google Earth Builder, a tool to enable businesses to use Google’s cloud to manage geospatial data, create custom map layers, and share Google Earth/Maps layers. Organizations can scale services for traffic spikes, reduce server costs, and control …

Here is an interesting report I received from Forrester, Plan your ECM Strategy For Business, Persuasive, Transactional, And Foundational Needs by Stephen Powers and Alan Weintraub with Matthew Brown and Anjali Yakkundi. They note that enterprises are now struggling under …

Last year, Microsoft introduced Office 365 in limited beta. Now the company has announced the public beta, expanding it into nearly twice as many countries and languages (38 markets and 17 lanugages). Office 365 brings together Microsoft Office, SharePoint Online, …

With all the content online, it is hard for businesses to sort through all the noise and find what they really want. As a result, many content curation services have risen up to help serve this need.

Have you heard about the concept of federating the social Web? If not, it is, essentially, the idea of expanding the social experience beyond a specific social network.

Google VP of Product Management Sundar Pichai, Facebook VP of Technical Operations Jonathan Heiliger, McAfee President David DeWalt, and Chuck Robel, former Chairman of the Board of McAfee (now part of Intel) have been appointed to the Board of Directors …

Salesforce announced that it is acquiring social media monitoring platform Radian6 for $276 million in cash and $50 million in stock. Founders will also get $10 million in stock and $4 million in cash. According to Salesforce, Radian6 is used …

It seems like only yesterday that Salesforce was talking up Cloud 2. Now, today, they’ve unveiled Service Cloud 3, the company’s next-generation social contact centers, which will let companies interact with customers on "any social community". That means Facebook, Twitter, and any other social network via social media monitoring software Radian6. However, it’s just supporting Twitter out of the box, from the sound of it. 

Google has announced the worldwide availability of Google Cloud Connect for Microsoft Office. The product was first announced in November, spawned from the company’s acquisition of DocVerse, which specialized in real-time sharing and editing of documents. 

Cloud Connect lets Office users automatically sync and backup their documents with Google Doc, so they’re always accessible on the web, and able to be shared with others. 

Salesforce has launched Chatter.com as a way for businesses to create free, private social networks for their companies. 

Chatter, the product, has been around for a while now, and is often described as a "Facebook for the enterprise", but it has been part of the company’s Salesforce CRM and Force.com offerings. Now chatter.com is free to anyone with a company email address.

Pundits have predicted the growing adoption of tablets as a top 10 trend for 2011. According to Mashable, a new Forrester report estimates that 44 million tablets will be sold in 2015, surpassing even laptop sales by nearly 5 million and desktop PC sales over 25 million.

Android-based tablets are expected to capture a significant share of the overall tablet market and they’re making quite the splash at this year’s Consumer Electronics Show (CES).

Salesforce.com announced that it has acquired Dimdim for $31 million. The acquisition will help Salesforce expand its Chatter line of products, often described as a "Facebook for the enterprise", with real-time communication technologies.

The company says the move follows the proven Facebook model of combining real-time collaboration.

Salesforce released Chatter Mobile for Blackberry. Chatter, if you’re not familiar with it, is the company’s social product, that’s often been referred to as a "Facebook for the enterprise."