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Online Holiday Spending Nears $22 Billion
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U.S. online holiday spending has reached $21.95 billion during the first 40 days of the season, an increase of 12 percent over the same time period as last year, according to the latest report from comScore.

The most recent week (week ending Dec. 10) reached $5.15 billion in spending, an increase of 11 percent versus the corresponding week last year, as two individual days each surpassed $900 million.

 

Online Holiday Spending Tops $17 Billion
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U.S. online holiday spending has surpassed $17.5 billion in the first 35 days of the November -December shopping season, up 12 percent, according to a new report from comScore.

More Than Half Of Americans Say Best Deals Are Online
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Nearly three-quarters (74%) of Americans feel that the easiest way to complete their holiday gift purchases is online, while 87 percent favor brick-and-mortar stores, according to research firm StrategyOne.

When it comes to finding the best deals overall, Americans are divided — with 52% stating they found the best deals online, while 48% say they could find the best deals in retail stores.

Online Holiday Shoppers More Satisfied With Price

Shopper satisfaction with online retailers during the holidays indicates they are more satisfied with prices this year than they were at the same time last year, according to a new report from ForeSee Results.

Customers’ ratings of prices this year (72.1 on the study’s 100-point scale) are more than half a point higher than they were in 2009; though still slightly lower than on Cyber Monday, due to fewer online incentives and specials. Satisfaction with price still remains far below pre-recession levels, which was as high as 75.1 the week of Thanksgiving, 2007.

Online Holiday Shoppers More Satisfied So Far
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Customer satisfaction with online retailers on Cyber Monday matched last year with 73.1 on the American Customer Satisfaction Index’s (ACSI) 100-point scale, but overall satisfaction during the Thanksgiving holiday week and weekend was higher than in 2009, according to a new report from ForeSee Results.

Online Holiday Sales Top $13 Billion

Online holiday spending for the first 29 days of the season has reached $13.55 billion, representing a 13 percent increase over the same time period last year, according to the latest report from comScore.

Cyber Monday reached $1.028 billion in online spending, up 16 percent versus year ago, representing the heaviest online spending day in history and the first to surpass the billion-dollar threshold.

Online Holiday Shoppers Plan To Spend More This Year

Online shoppers  plan to spend more on holiday gifts this year, with 66 percent indicating they will spend over $500, according to a new report  from PriceGrabber.

Last year, more than half (59%) of shoppers spent $500 or more on gifts. This year, the average amount that holiday shoppers plan to spend on gifts is $845.

According to survey data, the average 2010 holiday shopper will make 57 percent of their holiday purchases online, 40 percent in brick-and-mortar stores and 3 percent from a mobile phone.

Online Retail Spending reached $32 Billion In Q3
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Online retail spending reached $32.1 billion in the third quarter, up nine percent over the third quarter of 2009, according to a new report from comScore.

The growth rate represents the fourth consecutive quarter of positive year-over-year growth after a year of flat or negative growth rates.

Online Retailers Losing Revenue Due To Website Issues
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Online retailers may have lost as much as $44 billion dollars over the past year due to transaction problems on their website, according to a new report released by Tealeaf and conducted by Harris Interactive.

The report found more than a quarter (27%) of online shoppers would turn to an online or offline competitor if they had an online transaction issue.

Shop.com Launches Shopping App On Facebook
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Comparison shopping site Shop.com has introduced a new shopping application on Facebook.

The new shopping application can be accessed on Shop.com’s Facebook Fan page withing the “Shop” tab. The app allows users to compare prices from 2,000 stores from the fan page via a search box.

 

eBay Partners With The National Federation Of The Blind On Ecommerce Jobs
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eBay and the National Federation of the Blind (NFB) have formed a partnership to increase ecommerce job opportunities for blind Americans.

John-Donahoe-eBay eBay now includes improved features for users to buy, bid and sell using the keyboard only, along with better ways to navigate content using assistive technologies such as screen access software.

Amazon Makes Checkout Easier On Third-Party Sites
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Amazon.com has introduced “Checkout by Amazon” (CBA) that allows people with accounts to make purchases on third-party sites using their Amazon account credentials without having to leave the merchant’s site.

Amazon says by streamlining the checkout process for customers that it reduces the potential for shopping car abandonment for merchants.

 

Like.com Announces Acquisition by Google
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Rumors surfaced recently that Google was buying Like.com. Those rumors have now been confirmed, as Like.com has announced the news on their site. Founder and CEO Munjal Shah writes:

Online Retail Spending Up 9%
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Online retail spending in the U.S. reached $32.9 billion in the second quarter, up 9 percent over a year ago, according to a new report from comScore.

The growth rate represented the third consecutive quarter of positive year-over-year growth following a year of flat or negative growth rates.

"The second quarter’s continuation of the first quarter’s strong retail e-commerce growth rates is encouraging," said comScore chairman Gian Fulgoni.

Google Teams Up With PowerReviews
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PowerReviews, a provider of customer reviews for retailers and brands, has partnered with Google to share "premium user generated" product review content from client sites.

Ratings and reviews will be displayed in Google search results, Google Product Search, and Google advertising programs.

Borders Launches Online Textbook Marketplace

Borders has launched a new "Textbook Marketplace" that allows users to buy and sell new and used textbooks.

The Marketplace features more than 1.4 million titles including a selection of used textbooks at a savings of up to 90 percent. Users can also earn cash via the site’s used textbook buyback option.

"College students spend nearly $1,000 each year on textbooks according to some estimates. That’s a sizable financial burden for students and families, especially in this challenging economic climate," said Borders CEO Mike Edwards.

Twitter Launches @earlybird Deals Feed
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Twitter has introduced a new ecommerce feature called @earlybird which offers "special time-bound deals, sneak-peeks, and events."

"We partner with select advertisers and retweet offers that they have crafted only for the Twitter community," the company said.

DMA Sues Colorado Over Internet Sales Tax Law
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The Direct Marketing Association (DMA) has filed a lawsuit in federal court against Colorado challenging the constitutionality of a new law that requires online retailers outside the state to collect sales tax information from customers and turn it over to the state’s Department of Revenue.

The DMA says the law constitutes an "unprecedented invasion of consumer privacy," and also unfairly discriminates against interstate commerce because the law is targeted at only out-of-state retailers.

Amazon Rolls Out Wheels Store

Amazon.com said today it has launched its Wheels Store featuring over 10,000 wheels and nearly 4 million automotive parts and accessories.

Amazon’s Wheels Store features a wide range of brands including American Racing, Dip, Dale Earnhardt Jr., KMC, Mickey Thompson, Sacchi, Konig and Veloche.

Visitors looking for wheels will be able to use Amazon’s Automotive Part Finder, a search tool that helps them find the wheels to fit their specific year, make and model.

Ecommerce Spending Up 10 Percent In Q1
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Although the stock market has still been moving up and (mostly) down in a disturbing manner this week, comScore’s provided evidence that the ecommerce market is healthy again.  According to comScore, ecommerce spending for the first quarter of this year was up ten percent on a year-over-year basis.

P&G Rolls Out Ecommerce Site

Proctor & Gamble officially introduced its new online shopping website today called the eStore after several months of testing with 5,000 consumers.

The eStore is owned and operated by ecommerce firm PFSweb and will feature a wide range of P&G brands including Tide, Pampers, Olay, CoverGirl, Swiffer and Febreze.