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Comcast Is Testing a Tracking Tool That Lets You Know Exactly When Your Technician Is Coming

Comcast Is Testing a Tracking Tool That Lets You Know Exactly When Your Technician Is Coming

By Josh Wolford November 20, 2014

Comcast, the most-hated company in the nation’s most-hated industry, says it wants to be more specific about when its servicepeople are actually going to arrive at your house. In a corporate blog post titled Your Time Is Valuable; We Don’t …

Comcast/TWC Merger Gets Thumbs Up from Shareholders Comcast/TWC Merger Gets Thumbs Up from Shareholders

The shareholders of two of the most-hated companies in America have approved their merger. According to Bloomberg, “more than 99 percent of shares were voted in favor of the deal” to sell Time Warner Cable to Comcast. On Thursday Comcast’s …

FCC Nixes NFL Blackout Rule, Games May Still Go Dark FCC Nixes NFL Blackout Rule, Games May Still Go Dark

The Federal Communications Commission has made a huge move, eliminating the sports blackout rules that have been in place for nearly four decades. The rules, which prohibited cable and satellite providers from airing sports events which were blacked out in …

Comcast Customer Pulls Gun on Repair Man Comcast Customer Pulls Gun on Repair Man

In ooooh-she-mad news, A 48-year-old Bernalillo County, New Mexico woman has been charged with aggravated assault with a deadly weapon after she pulled a handgun on a Comcast employee. Gloria Baca-Lucero was arrested after demanding that a Comcast service rep …

Comcast: Nightmare Rep ‘Did What We Paid Him to Do’ Comcast: Nightmare Rep ‘Did What We Paid Him to Do’

In an ideal world, canceling cable would go something like this… Hello, my name is Bob Willis and I’d like to cancel my cable services. / Ok, Bob. Have a nice day. / You too, completely helpful and non-confrontational customer …

Canceling Cable Is a Hellish Ordeal, Exhibit A Canceling Cable Is a Hellish Ordeal, Exhibit A

You want to know how a company earns (and I mean really earns) the title of most hated company in America? Well, this is a start. Canceling one’s cable services is a nightmare, and most everyone who’s ever tried is …

Netflix Releases Latest ISP Rankings Netflix Releases Latest ISP Rankings

Netflix just released its new ISP Speed Index data for the month of June. This time, they’ve added icons to the U.S. graph to “increase transparency” about the type of technology used by an ISP. “This should make it easier …

Comcast Launches Small Business Wireless Gateway Comcast Launches Small Business Wireless Gateway

Comcast just announced its new Business Wireless Gateway to provide WiFi to small and medium-sized businesses. A spokesperson for Comcast Business tells WebProNews, “A key difference of this product is how it keeps public and private WiFi separate, and all …

Netflix Signs Another U.S. Cable Deal Netflix Signs Another U.S. Cable Deal

Netflix has reportedly signed a deal with Suddenlink Communications, a cable provider serving areas in California, Idaho, Arizona, New Mexico, Texas, Oklahoma, Kansas, Missouri, Arkansas, Louisiana, Mississippi, Kentucky, Ohio, West Virginia, Virginia, and North Carolina. It serves about 1.2 million …

AT&T Said To Seek DirecTV Acquisition AT&T Said To Seek DirecTV Acquisition

First Comcast and Time Warner proposed a merger, which is still going through the regulatory rounds. Now, according to The Wall Street Journal, AT&T is considering acquiring DirecTV in a deal it says would be worth at least $40 billion. …

Netflix Coming To U.S. Cable As Soon As Next Week Netflix Coming To U.S. Cable As Soon As Next Week

Netflix said earlier this week that it would launch on its first U.S. MVPD TiVo boxes this quarter, following a path it has already been on in Europe (like with Virgin Media in the UK, for example). It looks like …

Netflix To Launch On First U.S. MVPD TiVo Boxes Netflix To Launch On First U.S. MVPD TiVo Boxes

Netflix just released its earnings report for the first quarter. Accompanying that as usual, was a letter to shareholders addressing various parts of the business. Within that was a section talking about Netflix’s integrations on MVPD set-top boxes. The company …

Netflix Expands Its ISP Speed Index Netflix Expands Its ISP Speed Index

A year ago, Netflix launched its ISP Speed Index site. Since then, updates have included regional reports and prime time performance metrics. Now, the index has been expanded to include the top 60 in the U.S. Here’s a look at …

Comcast Doesn't Give a Single F*ck About You Comcast Doesn't Give a Single F*ck About You

Hello! Are you upset with your service provider? Does it happen to be Comcast? Are you a Time Warner Cable subscriber who’s about to be a Comcast customer? Do you feel the ground eroding beneath you, as your options for …

Netflix, Comcast Announce Stream Quality Deal Netflix, Comcast Announce Stream Quality Deal

Comcast and Netflix announced on Sunday that they’ve entered into a multi-year agreement to provide U.S. Comcast customers with a “high-quality Netflix video experience for years to come.” What it reportedly comes down to is that Netflix is paying some …

Netflix Time Warner Talks Slowed By Comcast Deal Netflix Time Warner Talks Slowed By Comcast Deal

Netflix has made no secret of the fact that it’s trying to get its service available on set-top boxes from cable providers in the U.S. as it has already begun doing in Europe. It’s all about getting on as many …

U.S. Cable Providers To Offer Netflix Soon? U.S. Cable Providers To Offer Netflix Soon?

Netflix just released its Q4 earnings report and a letter to shareholders discussing the quarter and its outlook for the current quarter. Among other things, the company discussed its recent foray into set-top boxes from cable providers. So far, this …