All Posts Tagged Tag: ‘Cable’

Now Charter Communications Is Going To Buy Time Warner Cable

Now that Comcast’s acquisition of Time Warner Cable has fallen apart, Charter Communications has swooped in to attempt an acquisition of TWC. In February, Comcast announced its intent to acquire the other cable giant, but that deal officially died in April as Comcast abandoned its efforts following reports that the Department of Justice and Federal Communications Commission were to recommend …

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Netflix Doesn’t Like the AT&T/DirecTV Merger

If AT&T’s proposed merger of DirecTV is approved, it would create the largest pay-TV provider in the country. And according to Netflix, the merger in its current form is bad for everyone. The streaming company has written a letter to the Federal Communications Commission, urging it to reject the merger “as currently proposed.” “The proposed merger would make AT&T the …

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Time Warner Cable Already Has Another Suitor

The dead Comcast/Time Warner Cable deal is still warm, but Time Warner Cable already has a potential buyer who isn’t wasting any time in going after the major telecommunications player. And it’s a familiar face. According to the Wall Street Journal, Charter Communications is ready to move on TWC. From the WSJ, quoting sources: Charter, which is backed by John …

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Charter to Buy Bright House for $10.4B, As Fourth-Largest Cable Provider Snatches Up Sixth

Good Tuesday, everyone. Here’s some news you’re sure to love, if cable companies consolidating is your thing. Charter Communications has agreed to acquire Bright House Networks for $10.4 billion. This means the US’ fourth-largest cable provider is buying the sixth-largest. According to a release, Bright House serves about two million video customers in central Florida, as well as in Alabama, …

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Comcast Is Hiring More Twitter Reps to Help All You Super Bitches

If you’d like to work for Comcast and handle angry customers on Twitter, well, they’re hiring. In fact, Comcast says it’s tripling its online @ComcastCares team, which handles customer service issues on Twitter and other social outlets. “So, today we are excited to announce that we are tripling the size of our social care team and giving them additional resources …

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Hey Time Warner Cable, You Can Call Me Whatever You Like

I have Time Warner Cable and high-speed (lol) internet. If anyone from the billing department is listening, I just wanted to let you know that if you happen to get upset with me and call me names – let’s say on my bill or something – well, I’m cool with that as long as it means I get free stuff. …

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‘Dear C*nt Martinez’ Writes Time Warner Cable in Letter to Customer

If cable companies weren’t so cartoonishly evil, they’d be really, really funny. Time Warner Cable, in an obvious attempt to show the FCC that they truly belong with Comcast, has gotten in on the name-calling fun. This is a letter to Esperanza Martinez. It appears Time Warner Cable has spelled her name incorrectly. Time Warner Cable calls customer "Cunt Martinez" …

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‘Super Bitch’ Is Comcast’s Latest Customer Insult

Just a week after winning hearts and minds by calling a customer “Asshole Brown” on his bill, Comcast is continuing this stellar customer service thing by slinging more insults at people. This time, it’s a 63-year-old Chicago area woman named Mary Bauer. Or, should I say “Super Bitch” Bauer. According to WGN, Bauer is pretty familiar with Comcast’s customer service. …

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Comcast Calls Customer ‘Asshole Brown’ on Bill, Continues to Win Hearts and Minds

Let’s say you’re Comcast. Let’s say, just for argument’s sake, that you’re the most-hated company in America. Let’s say that you’ve been the most-hated company in America for years now. Let’s say that the past year has been one long string of customer service mishaps and very public embarrassments for you. Now, one of your regional offices calls a customer …

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The Interview Becomes Available On Cable VOD

Sony announced that The Interview will be available for video-on-demand rental from pay TV services from Time Warner Cable, Comcast, Bright House Networks, Cox Communications, Cablevision, Charter Communications, AT&T U-verse TV, Verizon FiOS, Direct TV, Vudu, and Walmart, starting on Wednesday. Things have changed drastically since the film was pulled from its potential release on Christmas Day before putting back …

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Comcast, Time Warner Cable Still the Most-Despised Companies in America

As we prepare to transition from 2014 to 2015, Comcast and Time Warner Cable – two companies attempting to merge – are still the best at being the worst. The American Consumer Satisfaction Index, a huge (80,000 or so) annual survey that asks Americans about their satisfaction with certain companies and areas of the national economy, has again shown how …

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Comcast Is Testing a Tracking Tool That Lets You Know Exactly When Your Technician Is Coming

Comcast, the most-hated company in the nation’s most-hated industry, says it wants to be more specific about when its servicepeople are actually going to arrive at your house. In a corporate blog post titled Your Time Is Valuable; We Don’t Want To Waste It, Comcast’s SVP of customer Experience Charlie Herrin says that “you have things to do … waiting …

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