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Social Search – Blekko’s More Aggressive Approach

Blekko CEO: Google and Bing are "conservative" in social

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  1. The trouble with using “social” inputs to search is that they are so easy to spam. The Google Places debacle of last year made that clear. In October 2010, Google merged the data from their map search engine into web search results, and gave it prominent placement. The web search engine is driven by links, but the map search engine is driven by addresses on web sites and reviews on sites including Yelp and CitySearch. Those are very, very easy to spam, and within two months Google Places was owned by spammers.

    By December 2010, Google web search results had been so contaminated by spam that he mainstream press was loudly critical. Google had to reduce the prominence of Places results in web search, stop counting reviews as a signal, and take other anti-spam measures. The whole process was a public humiliation for Google.

    Blekko’s “slashtags” only work only because Blekko isn’t big enough to be worth spamming. Blekko claims that they keep tight control over who’s allowed to enter slashtags. That limits Blekko’s scaling. At one time, you had to be invited to get a Gmail account, and had to be at a major university to get a Facebook account. AS both were scaled up, they lost their exclusivity and became spammable.

    Reviews and ratings are valuable signals only when they’re from real customers. eBay and Amazon reviews are useful because those companies know who actually bought the product. This makes it difficult to spam reviews. Google might do something similar through Google Checkout. But uncontrolled reviews from free accounts are worthless.

  2. I think Blekko is not user friendly, and people will resist using it.
    Their efforts to avoid spam cause the searchable data base to be limited.

    IMHO.

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