Call of Duty Elite Down For Many Users, Problems Seem To Be Varied

    November 14, 2011
    Josh Wolford

Call of Duty Elite, the social gaming network launched around Modern Warfare 3, hasn’t gotten off to the best start. The service, inundated by membership requests, has been unable to get itself fully operational since MW3 launched last Tuesday.

Originally plagued by registration and login issues, the problems have spread to actual functionality of the service. The huge demand by players to track stats, make matches, and organize clans has crashed servers. The service is currently still given “intermittent” status on the official Elite status site, which acknowledged the problems late last week. After blaming high traffic on the failures, they announced that they would throttle access while they worked on the problems –

We are also going to temporarily limit access to Elite services on both the console applications and website while we build additional capacity and scale. We’ll look to increase access to greater numbers of users as soon as possible

In order to assuage frustrated gamers, Elite offered a free month of premium service to existing premium users and extended the Founder eligibility period (where new MW3 players can sign up) until the end of November.

Here’s the latest from the Elite status page:

As we continue to keep everyone updated on the steps we’re taking here to get more of you into Call of Duty Elite, we are aware that some users have been denied entry into the service once they have input their age. We recognize that in regions around the world player age requirements vary. We are happy to say that we have identified some solutions to this issue. Our team is working on the technical changes required, and we expect to announce the details soon on this change. Meanwhile, if you purchased MW3 and were not able to register for Call of Duty ELITE, we wanted to make you aware of this pending change, and we thank you for your patience.

We remain committed to taking all of the necessary steps to increase our capacity for all our users. The Call of Duty Elite team will keep you updated at Continue to check back here for overall Elite status or for a complete list of FAQs, check out our customer service site. We will also give you updates regularly through the official Twitter account, @CallofDutyElite.

We’re working around the clock 24/7 to resolve things, so thanks again for your patience.

That Twitter account looks like it’s been hit with a load of questions, and it looks like it’s doing its best to answer them. From the wide variety of complaints, we can see that the Elite outage is affecting multiple parts of the service.

Twitter user xMimisReal looks to be having the same problem that this writer is having:

@CallOfDutyElite Dear CoD Elite.
Im trying for days now to enter my Elite Account,but i always get the Throtled error.
Regards, Mimis. 4 hours ago via web · powered by @socialditto

Paddy1322 looks to be having the age verification issue that they mentioned in the above statement:

@CallOfDutyElite my xbox says this account is not egible but i am 18 in the uk but my msn says im 17 is this going to be fixed cheers 4 hours ago via web · powered by @socialditto

Some seem to still be having problems even logging in:

@CallOfDutyElite Six days and still “Due to heavy traffic, we cannot process your login request.” Along with no founder entitlements. ??? 4 hours ago via web · powered by @socialditto

Clan making features are currently down as well right now, according to Elite –

@CallOfDutyElite it let me create a clan but wont let me invite anyone…says i have no friends. Any chance this will be working by tonight? 4 hours ago via web · powered by @socialditto

Call of Duty Elite’s response to all of these queries basically take this form:

@EveryoneHatesP This feature is down at present, keep an eye on ELITE status for updates 4 hours ago via CoTweet · powered by @socialditto

According to feedback we received on a previous WebProNews article on the topic, the problems are prevalent and varied. And many users are beginning to lose patience. Will Elite have to offer more than what they’ve already offered in order to assuage frustrated players? Let us know what you think.


Josh Wolford
Josh Wolford is a writer for WebProNews. He likes beer, Japanese food, and movies that make him feel weird afterward. Mostly beer. Follow him on Twitter: @joshgwolf Instagram: @joshgwolf Google+: Joshua Wolford StumbleUpon: joshgwolf