Zoom is the latest company to add OpenAI’s tech into its product as it continues to evolve its Zoom IQ smart companion.
Zoom IQ is designed to help users get the most from their Zoom experience. According to Chief Product Officer Smita Hashim, the company has improved Zoom IQ to help users catch up when they join a meeting late, or have to step away:
Say a team member joins their Zoom meeting late, they can ask Zoom IQ to summarize what they’ve missed in real time and ask further questions. If they need to create a whiteboard session for their meeting, Zoom IQ can generate it based on text prompts. Once the session ends, Zoom IQ will summarize the meeting and post that recap to Zoom Team Chat, even suggesting actions for owners to take on.
Next you’re collaborating on an important, time-sensitive project over Zoom Team Chat. You had to step out for a minute, which means you came back to a long list of messages to catch up on; Zoom IQ helps you get the gist by providing a summary of the thread. Once you’re up to speed, Zoom IQ chat compose makes it easy to help you find the right words by drafting a response for you, even rephrasing responses if need be. But you’ll still be able to make those messages sound like, well, you.
Zoom’s new feature is a good example of how AI can improve usability and address common pain points in the workplace.
